''unable to start''

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''unable to start''

Post by ferahgase on Sat 02 Sep 2017, 20:35

i downloaded and installed the game but when i want to play it opens a tab that says


'unable to start:

the contents of your user data directory were created by a newer version of the sims4 and cannot be loaded, please update your game via origin to play.
[d6f91ffb:29f00e76:0000000]''

please help!!! i dont know what to do

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Re: ''unable to start''

Post by amxlia21 on Sat 02 Sep 2017, 22:40

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Re: ''unable to start''

Post by Tarac on Sun 03 Sep 2017, 10:09

Simply open Documents\Electronic Arts\The Sims 4
Delete the file GameVersion.
Now start your game again

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