fitness pack doesn't appear/dont' know how to install the last update/game freezes

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fitness pack doesn't appear/dont' know how to install the last update/game freezes

Post by ferahgase on Fri 08 Sep 2017, 04:46

i installed correctly the fitness pack but it says ''not owned'' in the main menu


i don't know how to install the last update because it says that  have to delete all the version that i had before of the game to install that new one so im so confused


when i wanted to play ((after i installed the fitness pack)) and i was going to create a new sim the mouse kept freezing but the sims kept moving and blinking, the only thing i couldn't do was move the arrow ???? please help, i'm new at this

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Re: fitness pack doesn't appear/dont' know how to install the last update/game freezes

Post by Tarac on Fri 08 Sep 2017, 10:08

Delete the existing folder(s) Game and/or Game_ from your install folder Program Files (xx64)\The Sims 4.
Now re-copy Fitness again from your downloaded folder to the install folder.
Start your game as an administrator.
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Re: fitness pack doesn't appear/dont' know how to install the last update/game freezes

Post by Loonieloose on Fri 08 Sep 2017, 18:53

With installing the game and deleting old games actually only the game folder is meant. You find it in Program files (x86) /The Sims 4/.

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