I can't figure out how to install TS4 :(

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I can't figure out how to install TS4 :(

Post by Alnyx on Fri 15 Sep 2017, 20:19

I tried installing the sims 4 and in the base game there was an install file, in ALL of the expansions there weren't, so I did what it said about replacing files and unfortunately it didn't work. I was able to install TS3 with ease it seems TS4 install is alot more complicated xD If anyone can help me figure out what I did wrong it'd be greatly appreciated <3

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Re: I can't figure out how to install TS4 :(

Post by taroam on Fri 15 Sep 2017, 20:30

Have you tried following This?

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Re: I can't figure out how to install TS4 :(

Post by Alnyx on Fri 15 Sep 2017, 22:31

@taroam wrote:Have you tried following This?
I've tried and now everytime I start the game I get the error

Unable to start:
The contents of your user data directory were created by a newer version of The Sims 4 and cannot be loaded. Please update your game via Origin to play.
[d6f91ffb:29f00e76:0000000000:000000000]

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Re: I can't figure out how to install TS4 :(

Post by taroam on Fri 15 Sep 2017, 22:59

Do you have a legit origin base game installed anywhere? Or is this cracked version the only one you have/are trying to install?

Any saved items in your Tray folder in Documents/Electronic Arts/Sims 4

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Re: I can't figure out how to install TS4 :(

Post by Ageha on Mon 18 Sep 2017, 13:46

@Alnyx wrote:I've tried and now everytime I start the game I get the error

Unable to start:
The contents of your user data directory were created by a newer version of The Sims 4 and cannot be loaded. Please update your game via Origin to play.
[d6f91ffb]
Hi there,



You can delete the GameVersion.txt found in Documents\EA\The Sims 4. 
Do keep us posted if you're able to run the game or you encountered any other error.  Smile

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