My save data gone

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My save data gone

Post by Viary on Mon 25 Sep 2017, 21:15

Hi i solved my problem with language and vampire & toodler DLC 
after playing for 2 hour i exit the game
when comeback i realise my data gone...
my 1st data that 1st time save is still there 
which i just wanna test create a random sims to see the world really appear...

am i doing something wrong...
my sims4 folder have 2 game folder now which game_ and game
i assume i should delete 1 of that ???
im just too scared to try and ruin everything again..

please help Sad

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Re: My save data gone

Post by Viary on Mon 25 Sep 2017, 21:21

i did save the gamemore then twice even my gallery is empty i did save 2 household there ..is there anyway i can get my data back?

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Re: My save data gone

Post by Polarbear on Mon 25 Sep 2017, 21:36

For every language you have played in you have a folder in
Username\Documents\Electronic Arts

Nothing there, look in the folder OneDrive\Documents\Electronic Arts

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Re: My save data gone

Post by Viary on Mon 25 Sep 2017, 21:40

yes i have the save data there but it wont appear in game  Why God.

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Re: My save data gone

Post by Polarbear on Tue 26 Sep 2017, 10:43

Look at your The Sims 4 folders where you expected the Save data.
The one with the latest date/time is your "running game".
Copy the saves from the other folder to your running game.

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Re: My save data gone

Post by Ageha on Wed 27 Sep 2017, 13:51

Hi again @Viary!

The game folder is not supposed to affect your 'saves'. Like @Polarbear mentioned, you should either looked under User\Documents OR OneDrive. Also, you can post a screenshot of where your save files are at so we see where the problem is, if any.


Alternately, you can zip up any saves you have (do zip them up so I don't have to download one by one) and then upload it to mega/mediafire or wherever and send the link to me via PM. I will check your saves on my end to see if it detects.

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