The Sims 4 Cats and Dog's isn't working!

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The Sims 4 Cats and Dog's isn't working!

Post by shayla1500 on Sun 12 Nov 2017, 18:12

Hello!
So I made sure to follow all your steps to downloading the sims 4 correctly and i've gotten the game to open perfectly and what not but for some reason for cats and dogs it says download to use? I tried reapplying the folder and starting the game again but when I did it still says the my uninstalled content is downloading every single time I start my game and because cats and dogs is somehow not downloaded I can't even use create a sim. Is there anyway to fix this?

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Re: The Sims 4 Cats and Dog's isn't working!

Post by Ageha on Sun 12 Nov 2017, 18:15

Hi there and welcome to the forum! Smile

Did you have everything installed, up till Toddler's stuff before downloading Cats&Dogs?

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Re: The Sims 4 Cats and Dog's isn't working!

Post by shayla1500 on Sun 12 Nov 2017, 18:17

Yes I have everything installed and follwed the guide carefully, the game was working fine until cats and dogs was added. The game will tell me it's downloading my uninstalled content and when you hover over the cats and dogs icon it says download to use.

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Re: The Sims 4 Cats and Dog's isn't working!

Post by Ageha on Sun 12 Nov 2017, 18:19

I see. Have you tried restarting your pc and see if that helps with the 'download' ?

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Re: The Sims 4 Cats and Dog's isn't working!

Post by shayla1500 on Sun 12 Nov 2017, 18:20

No, but I'll give it a go and see if that helps.

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Re: The Sims 4 Cats and Dog's isn't working!

Post by shayla1500 on Sun 12 Nov 2017, 18:38

Still no change. Still says pack download in progress WhatDidUJustCallMe? This is quite strange considering I've never had any issues with this game until now.

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Re: The Sims 4 Cats and Dog's isn't working!

Post by shayla1500 on Sun 12 Nov 2017, 18:40


here are screenshots

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Re: The Sims 4 Cats and Dog's isn't working!

Post by Dandelion on Sun 12 Nov 2017, 18:51

@shayla1500 wrote:Yes I have everything installed and follwed the guide carefully, the game was working fine until cats and dogs was added. The game will tell me it's downloading my uninstalled content and when you hover over the cats and dogs icon it says download to use.
Apparently you have not installed ALL DLC's.
Yes after using the Game folder for version 1.36.102.1020 it looks like you've got everything (you would have the same result when you had only the base game and Cats&Dogs installed).
Try to find oiut which DLC you skipped.

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Re: The Sims 4 Cats and Dog's isn't working!

Post by shayla1500 on Sun 12 Nov 2017, 18:52

I didn't skip any DLC it's saying I don't have cats and dogs installed, everything else is already in the game. It says I own every pack except for cats and dogs.

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Re: The Sims 4 Cats and Dog's isn't working!

Post by Dandelion on Sun 12 Nov 2017, 18:55

@shayla1500 wrote:I didn't skip any DLC it's saying I don't have cats and dogs installed, everything else is already in the game. It says I own every pack except for cats and dogs.
Then try to copy/paste the fol;ders from the downloaded Cats & Dogs to your install folder again.

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Re: The Sims 4 Cats and Dog's isn't working!

Post by shayla1500 on Sun 12 Nov 2017, 18:57

I've done that twice now and I still get the same message WhatDidUJustCallMe? I used the download the allows me to play offline. Should I switch and use the zlorigin download instead?

Edit//

the cats and dogs download is only supposed to come with a folder called game right? nothing else? I know my antivirus isn't interferring with my game so i'm just super confused

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Re: The Sims 4 Cats and Dog's isn't working!

Post by Dandelion on Sun 12 Nov 2017, 19:03

@shayla1500 wrote:I've done that twice now and I still get the same message WhatDidUJustCallMe? I used the download the allows me to play offline. Should I switch and use the zlorigin download instead?

Edit//

the cats and dogs download is only supposed to come with a folder called game right? nothing else? I know my antivirus isn't interferring with my game so i'm just super confused
O no, Cats & Dogs is quite a lot of folders, not only Game.
folders should be:
__Installer
Data
Delta
EP01 - EP04
Game
GP01 - GP05
Soundtrack
SP01 - Sp12
Support

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Re: The Sims 4 Cats and Dog's isn't working!

Post by shayla1500 on Sun 12 Nov 2017, 19:04

Seriously? When I extracted it I was only given a game folder....I thought it was strange at first but I thought it was just like that....>.>

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Re: The Sims 4 Cats and Dog's isn't working!

Post by Dandelion on Sun 12 Nov 2017, 19:06

@shayla1500 wrote:Seriously? When I extracted it I was only given a game folder....I thought it was strange at first but I thought it was just like that....>.>
Apparently you choose the wrong downloadlink (You took the one called Game instead of Magnet or Torrent)

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Re: The Sims 4 Cats and Dog's isn't working!

Post by shayla1500 on Sun 12 Nov 2017, 19:08

Ah I understand what I did wrong now haha I needed to download the torrent as well and add the game folder once everything else was in. Geez sorry about this. When I picked the game folder I didn't realize you still need the torrent too. I assume the torrent download comes with all those other folders?

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Re: The Sims 4 Cats and Dog's isn't working!

Post by Dandelion on Sun 12 Nov 2017, 19:09

@shayla1500 wrote:Ah I understand what I did wrong now haha I needed to download the torrent as well and add the game folder once everything else was in. Geez sorry about this. When I picked the game folder I didn't realize you still need the torrent too. I assume the torrent download comes with all those other folders?
Yes indeed.
Just the torrent is enough, no need to use the special Game folder as yet.

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Re: The Sims 4 Cats and Dog's isn't working!

Post by shayla1500 on Sun 12 Nov 2017, 19:11

Oh alright. Thank you! I'll try to remember this for next time Smile

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Re: The Sims 4 Cats and Dog's isn't working!

Post by Ageha Yesterday at 13:53

Hi @shayla1500 ,

Are you able to update and run the game properly now after what Dandelion had suggested?  Smile

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