Can't install cats and dogs, asking for admin rights. [SOLVED]

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Can't install cats and dogs, asking for admin rights. [SOLVED]

Post by magentaloki on Thu Nov 16, 2017 3:52 am

Hi everyone!

I've been running into an issue while trying to install the C&D EP. I have all of the expansions and DL's from G4TW and never had a problem while installing. However, this time around when I try to move all of the files from the C&D folder into the "The Sims 4" I get a notification saying that I need to grant admin rights to be able to complete the task. 

I grant the admin rights and check the button where it says to do the same for all of the possible conflicts, but it doesn't work. Immediately I get a new pop-up saying to try once again, and no matter how many times I click on it, it never advances from there. It gets stuck on the try again pop-up.

I'm not really tech savvy so I don't know what to do. I tried to look in the forum first, but apparently no one has run into the same issue. I hope you guys can help me, I'm really at a lost this time. 

Btw, my game is already in the programfiles(x86) folder. Oh, and sorry for my English, it isn't my first language.

Thanks in advance!!! Very Happy

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Re: Can't install cats and dogs, asking for admin rights. [SOLVED]

Post by The_gh0stm4n on Thu Nov 16, 2017 8:14 pm

@magentaloki wrote:Hi everyone!

I've been running into an issue while trying to install the C&D EP. I have all of the expansions and DL's from G4TW and never had a problem while installing. However, this time around when I try to move all of the files from the C&D folder into the "The Sims 4" I get a notification saying that I need to grant admin rights to be able to complete the task. 

I grant the admin rights and check the button where it says to do the same for all of the possible conflicts, but it doesn't work. Immediately I get a new pop-up saying to try once again, and no matter how many times I click on it, it never advances from there. It gets stuck on the try again pop-up.

I'm not really tech savvy so I don't know what to do. I tried to look in the forum first, but apparently no one has run into the same issue. I hope you guys can help me, I'm really at a lost this time. 

Btw, my game is already in the programfiles(x86) folder. Oh, and sorry for my English, it isn't my first language.

Thanks in advance!!! Very Happy


Hello @magentaloki,

Have you tried turning off Windows Defender (I assume you are on Windows 10)? If not, check out this here:
http://games4theworld.bestgoo.com/t32067-two-ways-of-disabling-windows-defender-under-windows-10

Probably solution #2 in that thread. Make sure to re-boot the computer after that, and then try copy/pasting again. Good luck for now!

I tip my fedora.

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Re: Can't install cats and dogs, asking for admin rights. [SOLVED]

Post by Loonieloose on Fri Nov 17, 2017 10:50 am

Please do not MOVE the files, you should copy / paste them.

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Re: Can't install cats and dogs, asking for admin rights. [SOLVED]

Post by magentaloki on Fri Nov 17, 2017 9:58 pm

Yes, I'm on windows 10. I'll try both your suggestions and let you know how it goes.

Smile

//EDIT


Hey guys!! I tried both your methods and was able to successfully install the game!!

Thank you very much!!!   

Right now it's running smoothly, even though I don't have any of my mods or CC installed. I'll play like this for a while and see if I will need to download the fix.

Again, huge thanks to both of you!! 

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Re: Can't install cats and dogs, asking for admin rights. [SOLVED]

Post by The_gh0stm4n on Tue Nov 21, 2017 9:26 pm

@Loonieloose wrote:Please do not MOVE the files, you should copy / paste them.


Yes, I believe the TS4 Must-Read guide references the "moving" part still:
http://games4theworld.bestgoo.com/t21806-must-read-how-to-install-the-sims-4-correctly

But that was written in fall of 2014, when TS4 came out, and on a Windows 7 system. Windows 10 appears to much up very frequently though when you move around stuff. Maybe you have to set the appropriate folder permissions beforehand (for both the target & starting location of the folder to-be-moved)? Maybe one of these days we'll get around to do more testing on this.


@magentaloki wrote:Yes, I'm on windows 10. I'll try both your suggestions and let you know how it goes.

Smile

//EDIT


Hey guys!! I tried both your methods and was able to successfully install the game!!

Thank you very much!!!   

Right now it's running smoothly, even though I don't have any of my mods or CC installed. I'll play like this for a while and see if I will need to download the fix.

Again, huge thanks to both of you!! 


You're welcome. Very Happy  Feel free to open a new topic on the Forum in case you need more Support, or even if you just want to hang out. Until then, have fun! Problem solved, topic closed.

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Re: Can't install cats and dogs, asking for admin rights. [SOLVED]

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