game launch problem

View previous topic View next topic Go down

game launch problem

Post by Nanos123 on Sat 23 Dec 2017, 09:05

hello, i installed the sims4 and every time i launch the game every click it get me to a black screen and return to the game but after 5 min the game and the computer crashes 
i have a new computer and it got all the requirements to launch the game 
what can i do?  Why God. Why God. Why God. Why God. Why God. Why God.

Nanos123
Beginner
Beginner

Favourite games : sims
Posts : 4
Points : 136
Reputation : 0
Join date : 2017-09-11

View user profile

Back to top Go down

Re: game launch problem

Post by The_gh0stm4n on Sat 23 Dec 2017, 11:36

@Nanos123 wrote:hello, i installed the sims4 and every time i launch the game every click it get me to a black screen and return to the game but after 5 min the game and the computer crashes 
i have a new computer and it got all the requirements to launch the game 
what can i do?  Why God. Why God. Why God. Why God. Why God. Why God.

Hello,

Have you tried using the suggestion here?
http://games4theworld.bestgoo.com/t32463-the-sims-4-update-version-1-37-35-1010-out-now#189029

Go under Game\Bin and delete...

- the folder reshade-shaders
- the file dxgi.dll
- the file dxgi.ini
- the file dxgi.log

_________________



G4TW Forum rules // G4TW Forum FAQ // G4TW Downloads // G4TW on ThePiratebay

How to install The Sims Medieval // The Sims 2 overview ! // How to install The Sims 3 // Expansion install checklist for TS3 // How to install The Sims 4



Feel free to e-mail me for general questions about G4TW & site navigation problems. Also, when after 24 hours of you posting a topic on the Forum you have not received a reply and still need help, you can send me an e-mail message as well!



avatar
The_gh0stm4n
VETERAN Moderator
Inspector General & Forum O.G.
VETERAN Moderator Inspector General & Forum O.G.

Windows version :
  • Windows 8
  • Windows 7
  • Windows XP
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : The Sims 3, L.A. Noire, Saints Row, Red Faction, Minecraft, PvZ: Garden Warfare, Team Fortress 2, Overwatch, GTA: San Andreas, GTA V, S.W.A.T. 4, Counter-Strike, Hitman, Borderlands, Fallout, COD, Battlefield, The Binding of Isaac, Military strategy games (Darkest Hour, Hearts of Iron, Arsenal of Democracy, etc.)
Male Posts : 14984
Points : 19919
Reputation : 2118
Join date : 2012-11-02
Location : The Situation Room

View user profile

Back to top Go down

Re: game launch problem

Post by Nanos123 on Sat 23 Dec 2017, 11:56

@The_gh0stm4n wrote:
@Nanos123 wrote:hello, i installed the sims4 and every time i launch the game every click it get me to a black screen and return to the game but after 5 min the game and the computer crashes 
i have a new computer and it got all the requirements to launch the game 
what can i do?  Why God. Why God. Why God. Why God. Why God. Why God.

Hello,

Have you tried using the suggestion here?
http://games4theworld.bestgoo.com/t32463-the-sims-4-update-version-1-37-35-1010-out-now#189029

Go under Game\Bin and delete...

- the folder reshade-shaders
- the file dxgi.dll
- the file dxgi.ini
- the file dxgi.log

i don't have this folder and files and i didn't delete them before   Sad

Nanos123
Beginner
Beginner

Favourite games : sims
Posts : 4
Points : 136
Reputation : 0
Join date : 2017-09-11

View user profile

Back to top Go down

Re: game launch problem

Post by The_gh0stm4n on Sat 23 Dec 2017, 12:04

OK, you probably haven't installed the latest DLC/updates. What about the suggestions here?
http://games4theworld.bestgoo.com/t21728-the-sims-4-crashes-freezes-lags-causes-shutdowns-possible-fixes-updated-on-11-11-2017

Especially pay attention to the part about the "DEP" and the option "Vertical Sync", in the game options.

_________________



G4TW Forum rules // G4TW Forum FAQ // G4TW Downloads // G4TW on ThePiratebay

How to install The Sims Medieval // The Sims 2 overview ! // How to install The Sims 3 // Expansion install checklist for TS3 // How to install The Sims 4



Feel free to e-mail me for general questions about G4TW & site navigation problems. Also, when after 24 hours of you posting a topic on the Forum you have not received a reply and still need help, you can send me an e-mail message as well!



avatar
The_gh0stm4n
VETERAN Moderator
Inspector General & Forum O.G.
VETERAN Moderator Inspector General & Forum O.G.

Windows version :
  • Windows 8
  • Windows 7
  • Windows XP
  • Windows 10

System architecture :
  • 32 bits (x86)
  • 64 bits (x64)

Favourite games : The Sims 3, L.A. Noire, Saints Row, Red Faction, Minecraft, PvZ: Garden Warfare, Team Fortress 2, Overwatch, GTA: San Andreas, GTA V, S.W.A.T. 4, Counter-Strike, Hitman, Borderlands, Fallout, COD, Battlefield, The Binding of Isaac, Military strategy games (Darkest Hour, Hearts of Iron, Arsenal of Democracy, etc.)
Male Posts : 14984
Points : 19919
Reputation : 2118
Join date : 2012-11-02
Location : The Situation Room

View user profile

Back to top Go down

Re: game launch problem

Post by Sponsored content


Sponsored content


Back to top Go down

View previous topic View next topic Back to top


Permissions in this forum:
You cannot reply to topics in this forum