Sims 4 stopped working

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Sims 4 stopped working

Post by stevenquartz on Fri 02 Feb 2018, 16:08

hi all (or admins only im not sure)

not long ago, i downloaded all the expansion packs and th base game from this website.
 
initially there were a few bumps, but i managed to start the game and play it several times

recently, i unpinned the sims 4 icon from my taskbar and now when i try to get it to work from the Game folder, it shows me a white screen and then crashes stating that the "sims 4 has stopped working"

i'd really appreciate the help, thank you

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Re: Sims 4 stopped working

Post by Tarac on Fri 02 Feb 2018, 16:55

Many people have more than one location for The Sims 4.
So are you sure your new shortcut is pointing to the correct directory ?
Have a search on your computer for TS4.exe
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Re: Sims 4 stopped working

Post by stevenquartz on Fri 02 Feb 2018, 17:04

im clicking on the ts4.exe directly from the game folder and the issue still persists

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Re: Sims 4 stopped working

Post by Tarac on Fri 02 Feb 2018, 17:47

Any idea howmany TS4.exe you can have in all kind of directories ?
Example of my computer:



So, how sure are you that you have the correct TS4 to start the game with ?
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Re: Sims 4 stopped working

Post by stevenquartz on Sat 03 Feb 2018, 04:06

alright i see the issue!! my working ts4.exe was hidden in some secret folder,,, thanks a lot for your help! Smile

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Re: Sims 4 stopped working

Post by The_gh0stm4n on Mon 05 Feb 2018, 18:51

@stevenquartz wrote:alright i see the issue!! my working ts4.exe was hidden in some secret folder,,, thanks a lot for your help! Smile


Welcome to the Forum @stevenquartz,

Do you still have any issues, or can we mark the topic as "solved"?

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