Sims 3 Store Content - Thumbnails Are Missing in Game.

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Sims 3 Store Content - Thumbnails Are Missing in Game.

Post by Fruityloopz on Tue 13 Feb 2018, 01:05

Hi guys,

So I went ahead and downloaded all of the store content from your downloads page and installed it. Problem is, when I get in game and to CAS I can't see any thumbnails for the content. Is there a fix for this, or any suggestions that I can try? I've already attempted to delete the thumbnails folder so that it can regenerate next time the game loads, but that didn't fix it. I don't have any custom content, just the store items I downloaded from here. Any help would be much appreciated!


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Re: Sims 3 Store Content - Thumbnails Are Missing in Game.

Post by The_gh0stm4n on Tue 13 Feb 2018, 01:15

Hello @Fruityloopz,

Sometimes (especially after deleting the thumbsnail-cache), it can take a while for these thumbnails to be re-generated. My most immediate thought was/is, that you should try waiting a little bit to see if they come up.

I also assume that you used WinRAR for extracting the store collection .rar?

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Re: Sims 3 Store Content - Thumbnails Are Missing in Game.

Post by Fruityloopz on Tue 13 Feb 2018, 01:16

Yes, I used winrar. I probably shouldve mentioned it before but Ive already waited to see if they would populate on their own after a while and they do not-- the thumbnails are just gone for some reason.

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Re: Sims 3 Store Content - Thumbnails Are Missing in Game.

Post by The_gh0stm4n on Tue 13 Feb 2018, 01:22

@Fruityloopz wrote:Yes, I used winrar. I probably shouldve mentioned it before but Ive already waited to see if they would populate on their own after a while and they do not-- the thumbnails are just gone for some reason.


My next thought would be, that you try re-applying the manual patch, followed by the Ultimate Fix (you don't need to re-download these if you still have the items somewhere).

I would also try deleting the following:

CASPartCache.package
compositorcache.package
simcompositorcache.package
scriptCache.package
socialCache.package

^these files can be found under the Documents\Electronic Arts\The Sims 3 folder as well.

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Re: Sims 3 Store Content - Thumbnails Are Missing in Game.

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