Can't click on refrigerator/stove

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Can't click on refrigerator/stove

Post by noctea on Sun 01 Jul 2018, 00:05

I've installed Sims 4 and DLC + updates up to the most recent patch, and I'm suddenly unable to click on the refrigerator or stove to select any options. My sims can still go up both items and interact with them autonomously or when I click on their hunger-need bar, but when I click on the objects themselves, the interaction choices just don't show up. It's honestly so inconvenient, because I can no longer tell my sims to go cook and clean out the spoiled food, etc., and I can only use the grill to cook now. I've tried deleting and replacing both objects a few times, I've tried closing/restarting the game, restarting my computer, but nothing fixes it. I've also moved this household to other lots, but the problem seems to follow them. Oddly enough, I created another household and the refrigerator/stove seems to work fine there. But if I download the household that originally had the problem to a whole new game, the problem returns. I would love any suggestions/help I can get to solve this. Smile

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Re: Can't click on refrigerator/stove

Post by Tarac on Sun 01 Jul 2018, 12:56

Doesn't it show any interactions at all or do you see empty "text-balloons".
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Re: Can't click on refrigerator/stove

Post by noctea on Sun 01 Jul 2018, 19:49

It doesn't show any interactions at all, unfortunately. None of the "text balloons" pop up like they do with any other object.

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Re: Can't click on refrigerator/stove

Post by Tarac on Mon 02 Jul 2018, 10:01

@noctea wrote:It doesn't show any interactions at all, unfortunately. None of the "text balloons" pop up like they do with any other object.
Check your installation folder for missing items via the site of @anadius1
VALIDATOR
Use the 2nd option and post result. (Checking can take quite a while)
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Re: Can't click on refrigerator/stove

Post by noctea on Mon 02 Jul 2018, 20:59

Here's the report I got:

report:

Game version: 1.44.83.1020

Hash mismatch:

data/client/clientdeltabuild1.package
data/client/clientdeltabuild8.package
delta/ep02/clientdeltabuild0.package
delta/ep04/clientdeltabuild0.package
delta/gp05/clientdeltabuild0.package
delta/gp06/clientdeltabuild0.package
delta/sp06/clientdeltabuild0.package
delta/sp09/clientdeltabuild0.package
delta/sp12/clientdeltabuild0.package
delta/sp13/clientdeltabuild0.package
delta/sp14/clientdeltabuild0.package
game/bin/graphicscards.sgr

Missing files:


Unknown files:

delta/.ds_store
delta/ep02/worlds/.ds_store
delta/ep03/worlds/.ds_store
delta/ep04/worlds/.ds_store
game/bin/core/winhttp.dll
gp03/__installer/cleanup.dat
gp03/__installer/cleanup.exe
gp03/__installer/installerdata.xml
gp03/__installer/touchup.dat
gp03/__installer/touchup.exe
gp03/support/mnfst.txt

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Re: Can't click on refrigerator/stove

Post by anadius1 on Mon 02 Jul 2018, 21:22

What did you use to install the game? G4TW releases? Because files that are under "hash mismatch" were updated in Seasons release. It seems that you just copied EP05 folder and nothing else. You need to copy everything from Seasons and then everything from Update 1.44.83.1020.

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Re: Can't click on refrigerator/stove

Post by noctea on Mon 02 Jul 2018, 21:46

I did copy Seasons as well as the Update 1.44.83.1020. But I also did just realize that I may have mixed up my downloading order and copied the files from the Update 1.42.30.1020 after I copied Seasons. So should my next steps be to recopy Seasons and the Update 1.44.83.1020?

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Re: Can't click on refrigerator/stove

Post by anadius1 on Mon 02 Jul 2018, 22:06

yup

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Re: Can't click on refrigerator/stove

Post by Exceler8r on Mon 09 Jul 2018, 07:29

Hi all, I have utilised the Validator also and received the following report:

report:

Game version: 1.44.83.1020

Hash mismatch:

data/client/clientdeltabuild1.package
data/client/clientdeltabuild8.package
delta/ep02/clientdeltabuild0.package
delta/ep04/clientdeltabuild0.package
delta/gp05/clientdeltabuild0.package
delta/gp06/clientdeltabuild0.package
delta/sp06/clientdeltabuild0.package
delta/sp09/clientdeltabuild0.package
delta/sp12/clientdeltabuild0.package
delta/sp13/clientdeltabuild0.package
delta/sp14/clientdeltabuild0.package
ep05/magalog.package
game/bin/graphicscards.sgr

Missing files:

ep05/resourceclient.cfg
ep05/resourcesimulation.cfg
ep05/simulationfullbuild0.package
ep05/thumbnails.package
ep05/version.ini

Unknown files:

game/bin/core/winhttp.dll
game/bin/origins.ini
game/bin/rldorigin.dll
game/bin/rldorigin.ini
game/bin/rldorigin_ext.dll
game/bin/rldorigin_x64.dll
game/bin/rldorigin_x64_ext.dll
game_/bin/core/activation.dll
game_/bin/core/activation64.dll
game_/bin/core/activationui.exe
game_/bin/core/codecs/qcncodecs4.dll
game_/bin/core/codecs/qjpcodecs4.dll
game_/bin/core/codecs/qkrcodecs4.dll
game_/bin/core/codecs/qtwcodecs4.dll
game_/bin/core/imageformats/msvcp100.dll
game_/bin/core/imageformats/msvcr100.dll
game_/bin/core/imageformats/msvcr100d.dll
game_/bin/core/imageformats/qgif4.dll
game_/bin/core/imageformats/qico4.dll
game_/bin/core/imageformats/qjpeg4.dll
game_/bin/core/libeay32.dll
game_/bin/core/msvcp100.dll
game_/bin/core/msvcr100.dll
game_/bin/core/phonon4.dll
game_/bin/core/qtcore4.dll
game_/bin/core/qtgui4.dll
game_/bin/core/qtnetwork4.dll
game_/bin/core/qtwebkit4.dll
game_/bin/core/qtxml4.dll
game_/bin/core/qtxmlpatterns4.dll
game_/bin/core/ssleay32.dll
game_/bin/default.ini
game_/bin/eawebkit.dll
game_/bin/eawebkit_x64.dll
game_/bin/graphicscards.sgr
game_/bin/graphicsrules.sgr
game_/bin/python/deployed.zip
game_/bin/python/dlls/_socket.pyd
game_/bin/python/dlls/_socket_x64.pyd
game_/bin/python/dlls/pyexpat.pyd
game_/bin/python/dlls/pyexpat_x64.pyd
game_/bin/python/dlls/select.pyd
game_/bin/python/dlls/select_x64.pyd
game_/bin/python/dlls/unicodedata.pyd
game_/bin/python/dlls/unicodedata_x64.pyd
game_/bin/python/generated.zip
game_/bin/python33.dll
game_/bin/python33_x64.dll
game_/bin/res/camera.ini
game_/bin/res/photocamera.ini
game_/bin/res/profcomp.dat
game_/bin/res/resource.cfg
game_/bin/res/shaders_win32.precomp
game_/bin/res/thumbnailconfig.ini
game_/bin/res/videocamera.ini
game_/bin/res/videorecording.ini
game_/bin/rld.dll
game_/bin/rldorigin.dll
game_/bin/rldorigin.ini
game_/bin/rldorigin_ext.dll
game_/bin/rldorigin_x64.dll
game_/bin/rldorigin_x64_ext.dll
game_/bin/simulation.dll
game_/bin/simulation_x64.dll
game_/bin/ts4.exe
game_/bin/ts4.par
game_/bin/ts4_x64.exe

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Re: Can't click on refrigerator/stove

Post by anadius1 on Mon 09 Jul 2018, 07:37

@Exceler8r Delete "Game" and "Game_" folders, apply Seasons and Update 1.44.83.1020 again.

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Re: Can't click on refrigerator/stove

Post by Exceler8r on Mon 09 Jul 2018, 15:42

@anadius1 wrote:@Exceler8r Delete "Game" and "Game_" folders, apply Seasons and Update 1.44.83.1020 again.

Thanks @anadius1. It appears that it fixed my issue of not being able to use the fridge and oven.

I re-ran the Validator and now I get the following:

report:

Game version: 1.44.83.1020

Hash mismatch:

ep05/magalog.package
game/bin/graphicscards.sgr

Missing files:

ep05/resourceclient.cfg
ep05/resourcesimulation.cfg
ep05/simulationfullbuild0.package
ep05/thumbnails.package
ep05/version.ini
game/bin/orangeemu.dll

Unknown files:

game/bin/core/winhttp.dll

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Re: Can't click on refrigerator/stove

Post by anadius1 on Mon 09 Jul 2018, 15:48

Where did you get your Seasons from? Because you're still missing files.

If you downloaded it from official G4TW releases you can right click in your torrent client and select "check files" or some similar option.

Or you can download and install Seasons using my alternative installers.


Edit: I'll send you missing files in PM.

"game/bin/graphicscards.sgr" hash mismatch, missing "game/bin/orangeemu.dll" and unknown "game/bin/core/winhttp.dll" can be safely ignored.

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Re: Can't click on refrigerator/stove

Post by Tarac on Mon 09 Jul 2018, 16:02

Missing Game\Bin\Orangeemu.dll can only be ignored when you have 64-bits windows and play the game via Game\Bin\TS4_x64.exe
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