Error during startup, please check logs? sims3

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Error during startup, please check logs? sims3

Post by stephanie739 on Wed 14 Mar 2012, 07:04

This is what i see after updated patch:

and when i try to reopen the launcher it says this:

I've got all the expansions installed.

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Re: Error during startup, please check logs? sims3

Post by *\_SugaRBomB_/* on Wed 14 Mar 2012, 07:22

What is your game version 1.31 or 1.32?

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Re: Error during startup, please check logs? sims3

Post by stephanie739 on Wed 14 Mar 2012, 07:27

its 1.31

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Re: Error during startup, please check logs? sims3

Post by *\_SugaRBomB_/* on Wed 14 Mar 2012, 07:34

have you tried reinstalling the 1.31 patch? If you havent HERE is the link for the patch.

Try it and let me know the results


Last edited by *_SugaRBomB_/* on Wed 14 Mar 2012, 07:43; edited 1 time in total

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Re: Error during startup, please check logs? sims3

Post by stephanie739 on Wed 14 Mar 2012, 07:37

Is there a specific place i should save it in?





thanks

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Re: Error during startup, please check logs? sims3

Post by *\_SugaRBomB_/* on Wed 14 Mar 2012, 07:39

Hello,

It doesnt matter where it downloads to. Just go ahead and double click it and it should open the installer.

Please let us know the results


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Re: Error during startup, please check logs? sims3

Post by Admin on Wed 14 Mar 2012, 19:37

Hello,

After re-updating to 1.31, be sure to do the 1.32 as well and then re-apply the Fix.

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Re: Error during startup, please check logs? sims3

Post by stephanie739 on Wed 14 Mar 2012, 19:41

Thats actually what I'm trying now thanks admin Very Happy

//EDIT

Hello
Well I reapplied the 1.31 patch, then the 1.32, and then the fix again but it still doing the same thing:/

Admin edit: Do not double-post, but use the "Edit" button on your message instead. Thank you.

- ADMIN

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Re: Error during startup, please check logs? sims3

Post by Admin on Wed 14 Mar 2012, 22:09

Hello,

Go to Documents\Electronic Arts and notice the "The Sims 3" folder.
Please drag & drop this folder to your Desktop and remove it from your Documents.
Now restart the game and let us know the result.

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Re: Error during startup, please check logs? sims3

Post by stephanie739 on Wed 14 Mar 2012, 22:15

hello,
I moved it but same results.

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Re: Error during startup, please check logs? sims3

Post by *\_SugaRBomB_/* on Wed 14 Mar 2012, 22:21

Can you upload an image of what the log file says..... It can be found in documents/electronic arts/the sims 3 folder its called Sims3LauncherLogFile

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Re: Error during startup, please check logs? sims3

Post by stephanie739 on Wed 14 Mar 2012, 22:30

Well I'm checking the sims3 folder I moved to my desktop but its a text doccument with nothing inside it.






//EDIT So I uninstalled showtime and the launcher started just fine....so maybe my version is no good?

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Re: Error during startup, please check logs? sims3

Post by Admin on Thu 15 Mar 2012, 21:22

Hello,

So problem solved now?

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Re: Error during startup, please check logs? sims3

Post by stephanie739 on Fri 16 Mar 2012, 02:59

Hello
Well I reinstalled showtime but it continued to do the same thing and ALL my saved games and downloads erased:( but I downloaded yalls version of showtime and it worked just fine so thank you for that! but theres another update!!!! 1.33???????? should i install?

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Re: Error during startup, please check logs? sims3

Post by grieralexander on Fri 16 Mar 2012, 05:50

stephanie739 wrote:Hello
Well I reinstalled showtime but it continued to do the same thing and ALL my saved games and downloads erased:( but I downloaded yalls version of showtime and it worked just fine so thank you for that! but theres another update!!!! 1.33???????? should i install?

PLEASE donot install until there is a Fix for the new patch
Regards

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