Game region error when updating. [SOLVED]

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Game region error when updating. [SOLVED]

Post by Itachiplease on Tue 08 May 2012, 22:20

Hi, I've just tried updating my game to 1.33 and nothing is working. My first attempt to update through the launcher gave me an error regarding my game being in an unknown or incorrect game region. The same thing happened when I tried updating again on Step 11 of the Ultimate Fix. When I tried updating in the same place with the manual patch, it says that the installed version could not be determined. Ultimately, nothing has happened. What should I do?

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Re: Game region error when updating. [SOLVED]

Post by Aɾყα on Tue 08 May 2012, 23:06

Hello,

Try to redownload the manual patch.

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Re: Game region error when updating. [SOLVED]

Post by Itachiplease on Wed 09 May 2012, 00:18

I just redownloaded and tried again and the same thing happened. The error says: "The installed version of the application could not be determined. The setup will now terminate."

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Re: Game region error when updating. [SOLVED]

Post by Aɾყα on Wed 09 May 2012, 09:16

Hello,

What kind of base game are you using?

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Re: Game region error when updating. [SOLVED]

Post by Itachiplease on Wed 09 May 2012, 17:07

I don't quite know what you mean. I had the Sims 3 installed from a retail copy of the base game, and a few expansions downloaded from here including Master Suite. My SKU is set to 2.

Also, I tried playing with the non-updated version of the game, and ended up getting the unofficial game modification error.

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Re: Game region error when updating. [SOLVED]

Post by Aɾყα on Thu 10 May 2012, 09:18

Hello,

Do you own the disc, or is it a digital copy?

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Re: Game region error when updating. [SOLVED]

Post by Itachiplease on Thu 10 May 2012, 16:30

I own the disc, but it's not in my possession right now so it'll be a while before I can do anything if I physically need a copy to fix this.

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Re: Game region error when updating. [SOLVED]

Post by Aɾყα on Thu 10 May 2012, 16:36

Hello,

I was just asking because there's sometimes a problem with digital copies.
You may want to ask Admin to have a look, he'll join you in the chatbox if he has time. Join it when you see him online and he may be able to help you.

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Re: Game region error when updating. [SOLVED]

Post by Adwomin on Thu 10 May 2012, 22:24

Hello,

As long as I know, the "Incorrect region" error can be fixed by changing the SKU code in the registry to either 1 or 2. Probably 2.
If you can't find the SKU code in the registry, try this: http://games4theworld.bestgoo.com/t177-can-t-find-the-sims-3-sku-fix

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Re: Game region error when updating. [SOLVED]

Post by Aɾყα on Fri 11 May 2012, 07:58

Admin wrote:Hello,

As long as I know, the "Incorrect region" error can be fixed by changing the SKU code in the registry to either 1 or 2. Probably 2.
If you can't find the SKU code in the registry, try this: http://games4theworld.bestgoo.com/t177-can-t-find-the-sims-3-sku-fix

Hello,

But the region error isn't supposed to happen with the manual manual patch, is it?

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Re: Game region error when updating. [SOLVED]

Post by Adwomin on Fri 11 May 2012, 16:09

Hello,

Not that I know, but if it does, there's no harm in trying, since it's usually related to the SKU.

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Re: Game region error when updating. [SOLVED]

Post by Itachiplease on Sat 19 May 2012, 18:26

It doesn't matter if my SKU is set to one or two, the same "installed version could not be determined" error appears when I try to use the manual patch. Where is the chatbox?

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Re: Game region error when updating. [SOLVED]

Post by Adwomin on Sat 19 May 2012, 18:35

Hello,

Installed version could not be determined? We were talking about the "Incorrect region" error.
Please contact me via the chatbox, which can be found at the top of the homepage, after logging in. In order to use the chatbox, click "Login" in the upper-right corner of the chatbox window.

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Re: Game region error when updating. [SOLVED]

Post by Itachiplease on Sat 19 May 2012, 18:57

Thanks, I'm in the chatbox now. I got the region error when updating via the launcher, so I tried using the manual patch as instructed for when the launcher gave a region error. But as noted above, the manual patch is giving me its own error and no one's told me what to do about it.

//EDIT

Fixed after reinstall and help from admin. Thank you!

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Re: Game region error when updating. [SOLVED]

Post by Adwomin on Sun 20 May 2012, 00:36

Hi there,

Enjoy playing and don't hesitate to contact us if you need any kind of assistance!

Topic closed. Wink

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