The Sims 3 Launcher won't open

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The Sims 3 Launcher won't open

Post by TheWhirld on Fri 18 May 2012, 03:42

Yesterday I downloaded and installed... well, the sims 3 and all but one expansion. I used the manual update and the ultimate fix, followed all the instructions and stuff, and it worked fine. I could run it no problem. But now today whenever I try to open the launcher, nothing happens. The sims 3 shortcut in the start menu was working yesterday, today it does nothing. I've gone into all the game folders and tried opening [what looked like] the launcher files there, but nothing happened. I can open the game directly just fine, but I found some custom stuff I'd like to use and I'm a little concerned that it worked fine one day and stopped the next. :S any idea what's up? The only thing that changed is that I put some content into the downloads folder... but it was the store updates from you guys so I'd hope that's not the issue. [plus I've tried taking them out and it doesn't change anything.]

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Re: The Sims 3 Launcher won't open

Post by Admin on Fri 18 May 2012, 03:46

Hello,

Try running the launcher as an admin. (Right-click the .exe file and choose "Run as admin")

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Re: The Sims 3 Launcher won't open

Post by TheWhirld on Fri 18 May 2012, 03:50

Admin wrote:Hello,

Try running the launcher as an admin. (Right-click the .exe file and choose "Run as admin")

hiya.
just tried that, still nothing. :S when I try to open it, I'll get the working in background cursor for a few seconds, but nothing else. >.<

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Re: The Sims 3 Launcher won't open

Post by Admin on Fri 18 May 2012, 04:24

Hello,

Please try the following:

1. Go to Documents\Electronic Arts\.
2. Note the "The Sims 3" folder in there. Drag & drop that folder to your Desktop and remove it from your Documents folder.
3. Now try to start the launcher again and let us know the result.

Good luck!

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Re: The Sims 3 Launcher won't open

Post by TheWhirld on Fri 18 May 2012, 04:30

Admin wrote:Hello,

Please try the following:

1. Go to Documents\Electronic Arts\.
2. Note the "The Sims 3" folder in there. Drag & drop that folder to your Desktop and remove it from your Documents folder.
3. Now try to start the launcher again and let us know the result.

Good luck!
ohay, it worked. Very Happy
well the launcher opened, anyway, I've yet to see if the content shows up. but wh-hoo!
thanks much. Smile

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Re: The Sims 3 Launcher won't open

Post by Admin on Fri 18 May 2012, 04:43

Hello,

Now, don't remove the folder on your Desktop. Your savegames and other stuff are in that folder.
You can put that folder back and remove the newly created one, but the launcher will probably fail again.
I think Lady ElDi knows which folders to remove from the "The Sims 3" folder in order for the launcher to work again. I think this should do: http://www.modthesims.info/wiki.php?title=Game_Help:Sims_3_Delete_Cache_Files

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