more problems D:

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Re: more problems D:

Post by Daniellelove on Mon 02 Jul 2012, 19:04

yes my game used to work perfectly its just since i installed the showtime is when i started getting this error at startup, and i'm not able to hover over anything on the launcher because once the error message pops up stating that there was an error during startup everything behind it is grayed and once i clik ok it shuts out, under the game updates tab is where it says version : o.o.o.o . do you think it's showtime that's giving me this problem ? so i try just uninstalling that and see what happens ?

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Re: more problems D:

Post by Aɾყα on Mon 02 Jul 2012, 19:37

Hello,

It's worth a try. I'd recommend uninstalling it with youruninstallerpro though, that'll also clear the registry.

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Re: more problems D:

Post by Daniellelove on Mon 02 Jul 2012, 21:02

okay thank you, i'll let you know

//EDIT

it still didn't work, i'm just going to start from scratch, ill let you know how it goes.

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Re: more problems D:

Post by Aɾყα on Tue 03 Jul 2012, 07:41

Hello,

Please do.
And don't forget to restart your pc after uninstalling.

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Re: more problems D:

Post by Daniellelove on Tue 03 Jul 2012, 19:59

i spent 15 hours doing this entire process all over again, i did evrything step by step correctly and i'm still getting the same launcher error, i'm convinved i just cant play anymore. this is what it looks like, i took a picture with my phone[code]

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Re: more problems D:

Post by Aɾყα on Tue 03 Jul 2012, 20:24

Hello,

Don't despair!
Ok, I'm going to recommend uninstalling the game manually. It's described here. Just follow the directions carefully. (some of) The directions for uninstalling the expansions in the same way can be found on the right side of that page under related articles, or by doing a google search for manually uninstalling the sims 3 [expansionpack].
After that, you should be able to do a fresh install of the game without problems. I'm not sure if you also have to restart after uninstalling this way, but it doesn't hurt.

And if this fails, you can ask Admin to have a look, but I'm not sure when he has time.

Edit: Even better, this post has all the links which will save you the trouble of looking for the guides on google: http://www.carls-sims-3-guide.com/forum/index.php?topic=4886.0

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Re: more problems D:

Post by Daniellelove on Tue 03 Jul 2012, 22:23

Thank you so much for your time and effort into helping me with his problem but do i have to uninstall all over again !? i just did that all last night and re-installed everyythinggg. I used the uninstaller pro and my drives were all cleared out, I started fresh and deleted all old torrents and downloaded again, are you sure i have to uninstall again ? I didn't have any problems while installing everything when smoothly its just this dam launcher that's giving me a problem is there anything else i can do because i really don't want to devote more time into uninstalling and re-installing again, i mean it took me 15 hours i was up until 6am because i wanted to take my time a be accurate ..

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Re: more problems D:

Post by Aɾყα on Wed 04 Jul 2012, 09:49

Hello,

I know it's very frustrating. I'll see what else I can come up with to try to fix this without reinstalling everything. We've managed to fix this before by simply reapplying the entire fix or, worst case scenario, a clean install. It's weird that all of this doesn't work for you.

First, lets find out what your game version is supposed to be. Go to where you installed the game and find a textfile called SKUversion in the base game\bin. That should tell you what your game version is.

If you have EADM/Origin, uninstall it, and restart your pc.

Redownload and reapply the manual patch, even if that textfile you looked at before says you already have the latest game version.



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Re: more problems D:

Post by Daniellelove on Wed 04 Jul 2012, 18:44

okay thank you so much, i will try that now and come back with my results

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Re: more problems D:

Post by Aɾყα on Wed 04 Jul 2012, 20:38

Hello,

I hope it works.

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Re: more problems D:

Post by Daniellelove on Thu 05 Jul 2012, 07:44

hello again,

my gamer version is : GameVersion = 1.34.27.016017
I re downloaded the manual patch .. sttill nothing, launcher is saying the same thing.

also i do not have orgin so i didn't do anything about that.

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Re: more problems D:

Post by Aɾყα on Thu 05 Jul 2012, 07:50

Hello,

And no mods/cc at all right?

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Re: more problems D:

Post by Daniellelove on Fri 06 Jul 2012, 03:00

nope no mods .. those are like customization's for my game right ?

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Re: more problems D:

Post by Aɾყα on Fri 06 Jul 2012, 09:55

Hello,

Ok, I think it would be best to ask Admin to have a look with teamviewer at this point, if you like. Though I'm not sure when he has the opportunity to do so.
You can read about it on this page.

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Re: more problems D:

Post by Daniellelove on Sat 07 Jul 2012, 20:54

okay i will try that, thank you

//EDIT

do i just email your gamesfortheworld hotmail account asking admin for the help ?

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Re: more problems D:

Post by Aɾყα on Sun 08 Jul 2012, 08:55

Hello,

Admin is away at the moment, you can always send an email to that account but I'm not sure he goes in to the mailbox at the moment. I will however bring this topic to his attention with a PM, he definitely gets those.

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Re: more problems D:

Post by Daniellelove on Mon 09 Jul 2012, 00:57

okay thank you so much cheers

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Re: more problems D:

Post by Adwomin on Mon 09 Jul 2012, 21:58

Hello Daniellelove,

I'd love to take a look via TeamViewer, but I'm afraid you'll have to be a little bit more patient, since I'm not at my home PC and won't be for a while.

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Re: more problems D:

Post by Daniellelove on Wed 11 Jul 2012, 01:11

Okay that is fine, thak you so much for taking your time and commenting admin. I check my email every day so I am alerted when there is a comment left in this discussion, so whenever you are free.

thanks again

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