sims 3 not responding

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sims 3 not responding

Post by kellyness on Fri 22 Jun 2012, 11:50

I installed ambitions, generations, late night and showtime. (I bought the base game and have it installed) I open the game and the screen is black and says Not Responding and if i wait awhile sometimes it looks like the screenshot. I have tried tp open the game without using the launcher, and still same problem. I have no cc or mods. I added all the .exe files to dep. I checked my graphic card. Before all this i installed the manual patch and ultimate fix.
I'd like ot know how to fix this, thanks.

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Re: sims 3 not responding

Post by ☠ ~ Aɳɳ ~ ☠ on Fri 22 Jun 2012, 12:42

Hello,

It looks familiar, are you sure your graphics drivers are up to date?

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Re: sims 3 not responding

Post by kellyness on Fri 22 Jun 2012, 21:52

Yes, they are up to date.

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Re: sims 3 not responding

Post by Adwomin on Fri 22 Jun 2012, 23:32

Hello,

Please provide your graphic card's model and what Operating System (Windows XP, 7, Vista) you're on and whether it's a 32-bit or 64-bit computer.
Thank you!

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Re: sims 3 not responding

Post by kellyness on Sat 23 Jun 2012, 03:11

I have Windows 7 64-bit and GeForce 8600 GT.

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Re: sims 3 not responding

Post by Adwomin on Sat 23 Jun 2012, 17:37

Hello,

Please download and apply this GPU update: http://www.nvidia.co.uk/object/win7-winvista-64bit-301.42-whql-driver-uk.html
During the installation choose "Custom" and then "Clean installation".

After it finished installing, please restart your PC. Now try again.
Good luck!

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Re: sims 3 not responding

Post by kellyness on Sun 24 Jun 2012, 02:07

I don't know why but it failed the installation. After i restarted my computer windows wanted me to update my driver so I did that, restarted my computer again and the sims 3 still acts the same. Black screen and says Not Responding.

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Re: sims 3 not responding

Post by Adwomin on Sun 24 Jun 2012, 12:18

Hello,

OK, then try like this:

1. Open Windows Update and update all available updates, including all "Optional" updates.
2. Restart your PC.
3. Re-download this driver: http://www.nvidia.co.uk/object/win7-winvista-64bit-301.42-whql-driver-uk.html
4. Install the driver and choose "Custom installation" followed by "Clean installation", during the installation wizard.
5. After it finished updating, restart your PC.

See if the update works now. Good luck!

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Re: sims 3 not responding

Post by kellyness on Mon 25 Jun 2012, 23:35

The update and the driver installation was successful but the Sims 3 still acts the same way.

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Re: sims 3 not responding

Post by Adwomin on Mon 25 Jun 2012, 23:51

Hello,

Try going to your Documents\Electronic Arts\ and note the folder called "The Sims 3".
Copy that folder to your Desktop and completely remove it from your Documents.

Now test the game and let us know the result.

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Re: sims 3 not responding

Post by kellyness on Tue 26 Jun 2012, 06:18

It still acts the same.

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Re: sims 3 not responding

Post by Adwomin on Tue 26 Jun 2012, 14:37

Hello,

Weird, please contact me via the Forum's chatbox when you see me online on the Forum.

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