Unable to start TS3 Launcher - "There was an error during setup"

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Unable to start TS3 Launcher - "There was an error during setup"

Post by emilymarie0201 on Thu 12 Jul 2012, 00:31

Hello all!

Recently I tried opening my TS3 launcher and was given the error "There was an error during setup. Please see the log for more details". I have all EPs and SPs and the game is patched to 1.34 (everything completely updated). I've tried uninstalling and re-installing Origins, updating my Microsoft Network frame, cleaning world caches etc., and updating my graphics card. There was a recent disturbance in my internet and doing a scan for malware I found that my Lucky Palms was infected, so I uninstalled it via launcher. I did not have internet when I uninstalled, but when everything was fixed, that is when the error started to appear. I have removed all of my .package files, but still nothing. I'm not sure if there is a way to remove the .sims3pack files not using the launcher, and I'm not even sure that would help?

The forums I have found trying to resolve this issue are either too old or those suggestions are not working either.

Help please? I'd be so grateful! Smile

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Re: Unable to start TS3 Launcher - "There was an error during setup"

Post by ☠ ~ Aɳɳ ~ ☠ on Thu 12 Jul 2012, 09:23

Hello,

The fastest way to remove sims3packs is to drag and drop your The Sims 3 folder out of (My) Documents\Electronic Arts and on to the desktop (or another location).
A new folder will be generated when you start the launcher, and this method takes care of sims3packs, packages, bad caches and mod problems all at once.
Let us know if this works.

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Re: Unable to start TS3 Launcher - "There was an error during setup"

Post by laauureenjaadee on Sat 14 Jul 2012, 01:01

i have the same problem, ive dragged and dropped the sims 3 folder from my documents to my desktop tried to launch the game and it did not work,

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Re: Unable to start TS3 Launcher - "There was an error during setup"

Post by ☠ ~ Aɳɳ ~ ☠ on Sat 14 Jul 2012, 08:22

@laauureenjaadee wrote:i have the same problem, ive dragged and dropped the sims 3 folder from my documents to my desktop tried to launch the game and it did not work,

Hello,

Please open a topic, it's easier for us to keep track and provide personal support if everyone opens a new topic for their problem(s).

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