Sims 3 won't work.[SOLVED]

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Sims 3 won't work.[SOLVED]

Post by alinabueno on Tue 24 Jul 2012, 05:34

I tried downloading the sims 3 but it won't seem to work. I followed the steps and installed the Generations and the Late Night packs. When I tried to upload the game a message showed up saying that the version of the application wasn't found. And when I try to open the laucher there's a message saying there was an error. I downloaded the game perfectly on my sister's computer yesterday but when I tried to download it here it wouldn't work. Does anybody know what's wrong?

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Re: Sims 3 won't work.[SOLVED]

Post by Aɾყα on Tue 24 Jul 2012, 16:09

Hello,

Can you be a little more specific about the error you're getting?

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Re: Sims 3 won't work.[SOLVED]

Post by alinabueno on Tue 24 Jul 2012, 19:26

When I open the launcher, I get an error message saying "There was an error during startup. Please see log for more details".
When I try to upload the game I get this message "It was not possible to determine the version of the application installed. The Installation Program will end now".

//EDIT

I just tried opening the game without the launcher but I got another error message "It was not possible to initiate the game. Your Base Game of The Sims 3 is not compatible with the actual Expansion Pack of The Sims 3. Upload your game through the launcher program of the game".

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Re: Sims 3 won't work.[SOLVED]

Post by Aɾყα on Tue 24 Jul 2012, 20:13

Hello,

Where did your base game come from?

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Re: Sims 3 won't work.[SOLVED]

Post by alinabueno on Tue 24 Jul 2012, 20:24

You mean where I downloaded it from? Last year I downloaded it from another site, I'm not sure which one. But when it stopped working I uninstalled and now I downloaded it here.

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Re: Sims 3 won't work.[SOLVED]

Post by Aɾყα on Tue 24 Jul 2012, 21:08

Hello,

Ok, that clears things up a little bit. I think you may have left-over registry entries from your previous install. Have a look at this video to help you look for such entries.

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Re: Sims 3 won't work.[SOLVED]

Post by alinabueno on Tue 24 Jul 2012, 23:24

It worked! Thank you so much for your help! Smile

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Re: Sims 3 won't work.[SOLVED]

Post by Aɾყα on Wed 25 Jul 2012, 07:23

Hello,

You’re welcome.
Don’t hesitate to post if you have questions or problems again!
Happy simming The Sims Plumbob 1 topic closed.


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