The Sims 3 Pets Crash?

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The Sims 3 Pets Crash?

Post by Sekyria on Sun 5 Aug - 12:11

Hi, I'm new to this page so I have no idea if I'm posting this right... x)
My problem is that I have installed The Sims 3, The Sims 3 World Adventures and The Sims 3 Pets, with no cc, no downlaods or anything. I even bought the games and it doesn't work.
I have an acer aspire 5750G with Windows Ultimate installed, my computer shouldn't have any problems with this game?
I did put the .exe files into the DEP (I watched the movie how to do it) and I turned vertical sync off.
As this site suggested:
http://games4theworld.bestgoo.com/t857-the-sims-3-crashes-freezes-to-desktop-fix-updated-on-10-01-2012
But it still doesnt work, my game crashes randomly when I play and I can only play for 5-20 min.
When I installed the first two games my screen started to flash everytime I opened the launcher and all the colors were inverted, but after installing pets this problem disappeared.
I would be happy if anyone came up with an idea that might solve this problem.

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Re: The Sims 3 Pets Crash?

Post by ☠ ~ Aɳɳ ~ ☠ on Sun 5 Aug - 12:52

Hello,

Do you have the latest game version?


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Re: The Sims 3 Pets Crash?

Post by Sekyria on Sun 5 Aug - 13:05

Yes i have the version 1.36

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Re: The Sims 3 Pets Crash?

Post by ☠ ~ Aɳɳ ~ ☠ on Sun 5 Aug - 13:07

Hello,

Are you getting an error at all as you start your game?

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Re: The Sims 3 Pets Crash?

Post by Sekyria on Sun 5 Aug - 13:13

Hi, now im just getting an error when the game crashes.
"The sims 3 has crashed, looking for an solution blabla.."

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Re: The Sims 3 Pets Crash?

Post by ☠ ~ Aɳɳ ~ ☠ on Sun 5 Aug - 13:33

Hello,

What kind of surface do you keep your laptop on?

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Re: The Sims 3 Pets Crash?

Post by Sekyria on Sun 5 Aug - 13:37

A table, it doesnt overheat if thats what you mean.
My computer is 1 year old.

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Re: The Sims 3 Pets Crash?

Post by Webmaster on Sun 5 Aug - 13:49

Hello,

Note that even a new laptop can overheat, as long as it's not placed properly.
Does the fan make a loud(er) noise when you play?

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Re: The Sims 3 Pets Crash?

Post by Sekyria on Sun 5 Aug - 13:54

I know that, it's just that my fan was changed in may by acer.
So i hardly think it got anything to do with it.

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Re: The Sims 3 Pets Crash?

Post by Webmaster on Sun 5 Aug - 13:59

Hello,

And can you actually hear the fan work?

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Re: The Sims 3 Pets Crash?

Post by Sekyria on Sun 5 Aug - 14:04

Yes, it works.. or else my computer would get overheated and die.

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Re: The Sims 3 Pets Crash?

Post by Webmaster on Sun 5 Aug - 14:10

Hello,

Haha, OK, try GameBooster, please.

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Re: The Sims 3 Pets Crash?

Post by Sekyria on Sun 5 Aug - 14:13

Yeah, but thanks for the help anyways. Smile

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Re: The Sims 3 Pets Crash?

Post by Webmaster on Sun 5 Aug - 14:20

Hello,

Don't give up yet!
Just try GameBooster first and let us know how it goes.

If that didn't work, I'll try helping you via TeamViewer, if you like.

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Re: The Sims 3 Pets Crash?

Post by Sekyria on Sun 5 Aug - 15:56

With gamebooster my game crashed to the desktop after 30 - 40 min.

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Re: The Sims 3 Pets Crash?

Post by Webmaster on Sun 5 Aug - 18:59

Hello,

Then perhaps it is caused by the fact that you're on a laptop.
Do you have all Windows Updates?

Also, what is your laptop model?

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Re: The Sims 3 Pets Crash?

Post by Sekyria on Sun 5 Aug - 19:53

Yes i have all windows updates,
I have been able to play The Sims 3 without crashes on this laptop before i installed The Sims 3 Pets.
My laptop is an acer aspire 5750G.
My specs: intel core i7, Nvidia Geforce GT 540M, 6 GB RAM.

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Re: The Sims 3 Pets Crash?

Post by Webmaster on Sun 5 Aug - 19:59

Hello,

It may be related to this: http://games4theworld.bestgoo.com/t2488-the-sims-3-pets-graphical-issues
Anyhow, also download this driver update for your laptop, please: http://global-download.acer.com/GDFiles/Driver/VGA/VGA_NVIDIA_8.17.12.8590_W7x64_A.zip?acerid=634647868133707911&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%205750G&OS=ALL&LC=en&BC=ACER&SC=PA_7
During the installation choose "Custom" and "Clean installation", if possible. If not, just install it and then restart your PC afterwards.

After restarting, please test your game and let us know how it went. Good luck!

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Re: The Sims 3 Pets Crash?

Post by Sekyria on Mon 6 Aug - 8:53

Hi, i dont have any graphical problem in the game while playing.
I installed the driver with clean installation but my game still crashes. Sad

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Re: The Sims 3 Pets Crash?

Post by ☠ ~ Aɳɳ ~ ☠ on Mon 6 Aug - 10:24

Hello,

Are you using mods/cc at all?

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Re: The Sims 3 Pets Crash?

Post by Sekyria on Mon 6 Aug - 16:25

Nope. I have just installed the games.

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Re: The Sims 3 Pets Crash?

Post by Webmaster on Mon 6 Aug - 16:29

Hello,

Please contact me via the Forum's chatbox when you see me online, I'll see what I can do for you via TeamViewer.

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