Display driver

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Display driver

Post by persephone325 on Sun 12 Aug 2012, 10:10

I can't play more than a few minutes before the game crashes to the desktop and erratically switches back to the game and any window I currently have open. I get a message in the corner near the clock that says "Display driver stopped responding and has recovered". I have to Ctrl+Alt+Del to quit the game, and in extreme cases I have to turn off my laptop by holding down the power button. I've tried all the "Crashes to desktop fixes" that are listed, but nothing seems to help. What's causing this and how can I fix it?
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Re: Display driver

Post by ☠ ~ Aɳɳ ~ ☠ on Sun 12 Aug 2012, 16:09

Hello,

What kind of graphicscard does your laptop have?

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Re: Display driver

Post by Adwomin on Sun 12 Aug 2012, 16:25

Hello,

Ah, sounds familiar. Probably a reinstallation of the driver should do.
Is your system 32-bit or 64-bit?

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Re: Display driver

Post by persephone325 on Mon 13 Aug 2012, 02:54

Intel(R) Graphics Media Accelerator HD
64 bit system

But I should add I've never had this problem before with the Sims games.
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Re: Display driver

Post by ☠ ~ Aɳɳ ~ ☠ on Mon 13 Aug 2012, 10:29

Hello,

You never know with The Sims though.
Please check back for for Admin's reply, he'll probably grab you a link to a driver.

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Re: Display driver

Post by persephone325 on Mon 13 Aug 2012, 12:24

Alrighty. Thank you. Smile
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Re: Display driver

Post by Adwomin on Mon 13 Aug 2012, 13:01

Hello,

That looks like a laptop, is that true?
If yes, could you please provide your laptop's brand and model?

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Re: Display driver

Post by persephone325 on Mon 13 Aug 2012, 13:30

It is. It's an Acer Aspire 5741Z.

Windows 7 OS Home Premium if that helps.
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Re: Display driver

Post by Adwomin on Mon 13 Aug 2012, 13:51

Hello,

The driver dates back to 2010, but here it is anyway: http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_8.15.10.2025_W7x86W7x64_A.zip?acerid=634037020476212866&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%205741Z&OS=ALL&LC=en&BC=ACER&SC=PA_7
If possible, choose "Custom" and "Clean installation" during the installation. Don't forget to restart your PC after installation!

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Re: Display driver

Post by persephone325 on Wed 15 Aug 2012, 08:45

Hello again. Sorry it took so long to get back to you.

When I go to do the reinstall, it says that the computer currently contains driver versions newer than the versions you are about to install. It asks if I want to overwrite the drivers with the older versions. I say yes to install them, but would that cause problems with anything?
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Re: Display driver

Post by Adwomin on Wed 15 Aug 2012, 12:19

Hello,

Problems? Probably not, although it's weird, because I got the driver from the official website.
I think it's the CPU integrated graphic card your laptop is using. Or one of those motherboard-integrated graphic cards. Those are not very powerful at all.

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Re: Display driver

Post by persephone325 on Fri 17 Aug 2012, 04:27

It seems to have worked. *fingers crossed* Thank you very much. Smile If I run into another problem, I'll let you know.

You guys are very helpful and I appreciate it. Very Happy
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Re: Display driver

Post by Adwomin on Fri 17 Aug 2012, 11:16

Hello,

Oh, that's great!
Please play for a while and do let us know the final result.

Good luck and happy simming!

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