Restaurant Empire Tycoon 2 not working

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Restaurant Empire Tycoon 2 not working

Post by Seresuto on Mon 06 Dec 2010, 20:42

So I installed it today and started a game. Everything seemed to be working fine until I hired employees for the restaurant. Their bodies didn't show up and they looked like floating heads! So I saved, restarted my comp, and tried to load my save. It freezes at the loading screen and two messages pop up when I bring up the Task Manager: "D3D RESET FAIL" and "Cannot lock surface 8876086c". I tried just starting a new game and during the tutorial, I wasn't able to click on anything and got the same two messages. I also tried uninstalling and reinstalling the game and the same messages show up.

Did I do something wrong? The instructions to download the game were very simple, so I don't think it could have anything to do with that. Any help would be awesome, thanks. :]

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Re: Restaurant Empire Tycoon 2 not working

Post by Adwomin on Tue 07 Dec 2010, 16:57

Hello,

Please Download the latest version of DirectX here: http://www.microsoft.com/downloads/en/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3&displaylang=en

Also Update your Graphic Card drivers to the latest version. After all of this restart your PC and then start the Game to see if it works.

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