The sims 3 supernatural freezes

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The sims 3 supernatural freezes

Post by Anneloine on Fri 07 Sep 2012, 17:52

Hello everyone!

This is my first time here, as I'm having problems with the sims 3 supernatural.
My game freezes and flashes black, and then crashes. This happens mainly in character creation.

I got The sims 3; Supernatural yesterday from origin and that was when this started happening. I also updated to 1.38 when the update came out. Something I possibly shouldn't have done. I haven't played the game in the time between the update and yesterday when I got supernatural.

I'm not very good with computers, but mine is brand new, and I think my graphic card is NVIDIA GEFORCE GT 630M. At least that's what it says on my computer.

I really love The sims 3, and I was so bummed when I couldn't play my new game yesterday. So I really hope someone can help!

Have a good one guys Very Happy
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Re: The sims 3 supernatural freezes

Post by Adwomin on Fri 07 Sep 2012, 20:39


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Re: The sims 3 supernatural freezes

Post by Anneloine on Fri 07 Sep 2012, 21:30

I tried step 6, both gamebooster and turning off the real time scanning.
Unfortunatly it didn't work Sad

It still freezes in character creation.
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Re: The sims 3 supernatural freezes

Post by Adwomin on Fri 07 Sep 2012, 22:18

Hello,

Do you have any Mods or Custom Content?

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Re: The sims 3 supernatural freezes

Post by Anneloine on Fri 07 Sep 2012, 22:43

Hi Very Happy

I don't think so. I'm not really sure what mods or custom content is, but i bought a few hairstyles and furniture at the sims store. But haven't downloaded anything from exchange and so.

My game was working fine until i updated to 1.38 and installed supernatural. Crying or Very sad
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Re: The sims 3 supernatural freezes

Post by ☠ ~ Aɳɳ ~ ☠ on Sat 08 Sep 2012, 09:26

Hello,

Install the manual patch, even though you're already at that patch level.

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Re: The sims 3 supernatural freezes

Post by Adwomin on Sat 08 Sep 2012, 17:18

Hello,

After that try to start the game.
You should get an error; please let us know what it says.

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Re: The sims 3 supernatural freezes

Post by Anneloine on Sat 08 Sep 2012, 19:44

Hi,

I installed the manual patch, and then started the game.
This is the messages I got;

"A serious error has occurred while loading 'Starlight Shores2.sims3'. It is strongly recommended that you restart the application.

I've gotten this messages in the last couple of months, but I figured out that by turning off the realtime scanning before I play it doesn't pop up.

So I turned off the realtime scanning now, and I was able to open my game. Tried to play on a family, but it's not working as it should. As far as i know now, it doesn't freeze in game mode, only in character creation. But just know i was tryin to get the sim in the household to watch tv, and the sim sits down on the couch, but a second later the sim pops back to the place he stood before i pressed watch tv. As far as I can see now, this happens with every action i choose for three sims in the household.
And they also wishes for things thats allready been fulfilled.

I then tried another time to make a new sim. And after exactly 10 min, it freezes and I'm forced to press ctrl + alt + del and turn off the game that way.
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Re: The sims 3 supernatural freezes

Post by Adwomin on Sat 08 Sep 2012, 20:19


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Re: The sims 3 supernatural freezes

Post by Anneloine on Sat 08 Sep 2012, 21:33

I tried this, but I followed all the way to appcompatflags, but it stops there. It doesn't say layers anywhere.

It seems my game has alot of errors.

I was wondering, as it's not that far since I installed everything on my new computer, and I haven't got so much too loose. Therefor, will it help to reinstall everything? Or would this still be an issue anyhow?
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Re: The sims 3 supernatural freezes

Post by Adwomin on Sat 08 Sep 2012, 22:47

Hello,

I think it's only that specific game, if you ask me.
Try backing up and then removing this folder completely: Documents\Electronic Arts\The Sims 3\

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Re: The sims 3 supernatural freezes

Post by Anneloine on Sat 08 Sep 2012, 23:51

I backed up and deleted the folder and it seemed to fix the issue with the message "a serious error has occured".

But the freezing still happen Crying or Very sad
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Re: The sims 3 supernatural freezes

Post by Adwomin on Sat 08 Sep 2012, 23:54

Hello,

Good, leave that folder out for now.
Let's see, are you really, really sure you did all of these: http://games4theworld.bestgoo.com/t4692-game-lag-possible-fixes
And especially the GameBooster, in step 6?

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Re: The sims 3 supernatural freezes

Post by Anneloine on Mon 10 Sep 2012, 15:55

Yes Smile

I figure that step 1 -4 isn't necessary as when I backed up and then deleted the folder, the game became like when i first installed it, no families or so. So there can't really be a problem with abandoned cars or lots of sims. Or could it?
And i don't have any mods or cc either.

I did step 5 and 6, exactly like it said, unfortunately with no luck Sad
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Re: The sims 3 supernatural freezes

Post by Adwomin on Mon 10 Sep 2012, 17:38

Hello,

Please contact me via the Forum's chatbox when you see me online on the Forum, we'll try to sort this out for you via TeamViewer.

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Re: The sims 3 supernatural freezes

Post by invalidusername on Mon 10 Sep 2012, 17:45

Actually, almost every time I start a new game, in any world, there are anywhere from 50 - 100 cars that get removed. Then every time it scans for them again, it's generally about 50 cars again. So I would definitely look into those steps.
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Re: The sims 3 supernatural freezes

Post by TheKomaa on Mon 10 Sep 2012, 17:55

Hello this is OP!
I have tried the game booster and it is still freezing! It didnt work

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Re: The sims 3 supernatural freezes

Post by Adwomin on Mon 10 Sep 2012, 18:25

TheKomaa wrote:Hello this is OP!
I have tried the game booster and it is still freezing! It didnt work
Hello,

OP is Anneloine?

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Re: The sims 3 supernatural freezes

Post by Anneloine on Mon 10 Sep 2012, 18:36

No, this is my only account so Smile
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Re: The sims 3 supernatural freezes

Post by Adwomin on Mon 10 Sep 2012, 18:41

Anneloine wrote:No, this is my only account so Smile
Hello,

Euhh... well... you posted in the wrong topic. Yours can be found here: http://games4theworld.bestgoo.com/t6932-sims-3-supernatural-freezes

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Re: The sims 3 supernatural freezes

Post by Anneloine on Mon 10 Sep 2012, 19:08

Hehe, I think TheKomaa posted wrong, because this topic is mine Razz

I will contact you when I see you online Smile
Thank you so much!
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Re: The sims 3 supernatural freezes

Post by TheKomaa on Mon 10 Sep 2012, 19:42

Oh damn sorry lmao!

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Re: The sims 3 supernatural freezes

Post by ☠ ~ Aɳɳ ~ ☠ on Mon 10 Sep 2012, 20:20

lol!

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Re: The sims 3 supernatural freezes

Post by Adwomin on Mon 10 Sep 2012, 22:26

Hello,

No problem, I understand the confusion; you both have the same title, lol.

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Re: The sims 3 supernatural freezes

Post by Anneloine on Mon 10 Sep 2012, 22:34

So, you said something about TeamViewer. Is that something you can do now?

Smile
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