Sims 3 Supernatural freezes

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Sims 3 Supernatural freezes

Post by TheKomaa on Sun 09 Sep 2012, 20:21

Hello... I installed almost every Sims 3 expansion packs + the base game and i was really excited to try out Supernatural, cuz i love games with magic and stuff like that. So i installed everything and i enter the game everything works fine then i go to create a new household and the game freezes in like a minute or so, so i have to force shut it down, cuz it wont respond. I tried putting everything on low in the graphic section but it doesnt help either... Dont know what else to do Help

EDIT: Also i didnt install any MODs or Custom content, not that i know about it, i only installed the packs and the base game

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Re: Sims 3 Supernatural freezes

Post by ☠ ~ Aɳɳ ~ ☠ on Mon 10 Sep 2012, 10:03

Hello,

Are you getting an error at all when you start the game?

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Re: Sims 3 Supernatural freezes

Post by TheKomaa on Mon 10 Sep 2012, 19:44

No i dont... When i start everything works fine, then when i go to create a family it freezes and stops responding... I have tried the game booster and it doesnt work either, and my computer is more then capable of handling this game, i really dont know whats the problem Sad

//EDIT

And my graphic card is intel(R) HD graphics 4000... maybe i need to update it or something?

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Re: Sims 3 Supernatural freezes

Post by ☠ ~ Aɳɳ ~ ☠ on Mon 10 Sep 2012, 20:12

Hello,

It certainly doesn't hurt, but I doubt it solves this particular problem. Have a look here.

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Re: Sims 3 Supernatural freezes

Post by TheKomaa on Mon 10 Sep 2012, 20:14

Adding exe. files to DEP works with Supernatural too? Ill try it and tell you how it goes Smile

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Re: Sims 3 Supernatural freezes

Post by ☠ ~ Aɳɳ ~ ☠ on Mon 10 Sep 2012, 20:19

Helle,

It can, make sure you add all the game's .exe's to the DEP, so don't forget to double check that you went through all the expansion and stuff pack's folders.

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Re: Sims 3 Supernatural freezes

Post by TheKomaa on Mon 10 Sep 2012, 20:40

Still the same problem Sad ... The game doesnt lag at all when i start to play it, it only suddenly stops responding for what ever reason... And i just remembered i patched the Sims 3 Base game with the 1.38 update from this website, maybe thats the problem?

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Re: Sims 3 Supernatural freezes

Post by ☠ ~ Aɳɳ ~ ☠ on Mon 10 Sep 2012, 20:51

Hello,

It shouldn't. How about the other solutions on that page?

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Re: Sims 3 Supernatural freezes

Post by TheKomaa on Mon 10 Sep 2012, 20:55

Also, check the box in front of the "Run this program as an Admin".
Start the game and see if it makes any difference.

If it didn't work, remove ALL of your Mods and/or Custom Content (if you have any) and restart the game. It should make a difference. In the worst case you could always try this:

1. Go to: (My) Documents\Electronic Arts\
2. Backup (Read: copy to an other folder) the folder called "The Sims 3".
3. Now completely remove the "The Sims 3" folder from: (My) Documents\Electronic Arts\
4. Start the game and see if it works now. If not, please continue with the other possible solutions from this page.

I dont quite understand this Sad

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Re: Sims 3 Supernatural freezes

Post by Adwomin on Mon 10 Sep 2012, 22:28

Hello,

It means backing up and removing this folder: Documents\Electronic Arts\The Sims 3 completely and then testing the game.

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Re: Sims 3 Supernatural freezes

Post by TheKomaa on Mon 10 Sep 2012, 22:35

So i copy the folder and paste it where? this is the part i dont understand... I copy the folder then i delete the original and paste the copy or what? Im sorry im a noob lol!

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Re: Sims 3 Supernatural freezes

Post by Natalya on Mon 10 Sep 2012, 22:38

Well I had this problem when I attempted to play my Sims 3 with Expansion on my old low end desktop PC... When I had base game with 4-5 EPs and SPs it worked kinda good but when I added Showtime, it started freezing on Build and CAS mode. So now I am playing on my laptop which is high-end and handles every EP and SP perfectly. So maybe it's your PC? Is it old enough?

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Re: Sims 3 Supernatural freezes

Post by TheKomaa on Mon 10 Sep 2012, 22:46

@Natalya wrote:Well I had this problem when I attempted to play my Sims 3 with Expansion on my old low end desktop PC... When I had base game with 4-5 EPs and SPs it worked kinda good but when I added Showtime, it started freezing on Build and CAS mode. So now I am playing on my laptop which is high-end and handles every EP and SP perfectly. So maybe it's your PC? Is it old enough?

Its a new laptop, i bought it one month ago Hp pavilion g6,
Processor: Intel(R) Core (TM) i5-3210M CPU @ 2.50 GHz 2.50 GHz
RAM: 6,00 GB (2,41 usable)
System type: 32-bit Operating system

Maybe this helps?

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Re: Sims 3 Supernatural freezes

Post by Natalya on Mon 10 Sep 2012, 22:50

This won't help me since I don't understand from these stuff, but I am sure someone will see the stats of your laptop and tell us if it's possible that it freezes from it. But at the way I see it, it seems good machine so probably it's not low-end and can handle the EPs and SPs

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Re: Sims 3 Supernatural freezes

Post by TheKomaa on Mon 10 Sep 2012, 22:54

oh okay, im on vacation for few more weeks and i want to play, but its just not meant to be Sad

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Re: Sims 3 Supernatural freezes

Post by Natalya on Mon 10 Sep 2012, 23:04

Don't worry, the guys here are experts! They have a solution to nearly any problem! They fixed all of mine, so I'm sure they can fix yours too. It'll just take some time to figure out what the problem is so they will suggest a solution. Just be patient and stay faithful Very Happy

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Re: Sims 3 Supernatural freezes

Post by ☠ ~ Aɳɳ ~ ☠ on Tue 11 Sep 2012, 09:47

@TheKomaa wrote:So i copy the folder and paste it where? this is the part i dont understand... I copy the folder then i delete the original and paste the copy or what? Im sorry im a noob lol!

Hello,

You can paste the folder anywhere, for example on the desktop. Then delete it from the folder it came from.

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Re: Sims 3 Supernatural freezes

Post by AyraMizrim on Tue 11 Sep 2012, 11:32

Hmmm, when i put the sims 3 on my old computer and was really old , had same problem on the creation panel.. Other families and households was working fine but only the creation panel. I manage to solve it by right click on the sims.exe and then run as admin. If you have vista or 7 you should try to run the game as admin. Or it exist an option to make the game think is on xp windows , sometimes it help. So try first with the admin mode if you play on vista or 7 , and if it is not work i can tell you the other method.

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Re: Sims 3 Supernatural freezes

Post by TheKomaa on Tue 11 Sep 2012, 12:39

Lady ElDi wrote:
@TheKomaa wrote:So i copy the folder and paste it where? this is the part i dont understand... I copy the folder then i delete the original and paste the copy or what? Im sorry im a noob lol!

Hello,

You can paste the folder anywhere, for example on the desktop. Then delete it from the folder it came from.

@AyraMizrim wrote:Hmmm, when i put the sims 3 on my old computer and was really old , had same problem on the creation panel.. Other families and households was working fine but only the creation panel. I manage to solve it by right click on the sims.exe and then run as admin. If you have vista or 7 you should try to run the game as admin. Or it exist an option to make the game think is on xp windows , sometimes it help. So try first with the admin mode if you play on vista or 7 , and if it is not work i can tell you the other method.

Tried both and it didnt work Sad

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Re: Sims 3 Supernatural freezes

Post by Oldsimmer on Tue 11 Sep 2012, 12:57

My game freezes, if I'm lucky and it loads my Sim are acting wacky. I suspect EA messed up somewhere with the new patch.

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Re: Sims 3 Supernatural freezes

Post by xnoirx on Tue 11 Sep 2012, 13:07

i don't think the new patch is messed up as I have created new sims, house and adding residential lots or cc and they are completely fine in supernatural. just the game may seems loading slow or acting weird but it's not, perhaps is your computer graphic or memory is not enough? if your game still freezes why dont you try using Game Booster see post here? I'm sure it will help as i use the same. I hope it works for you Smile
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Re: Sims 3 Supernatural freezes

Post by TheKomaa on Tue 11 Sep 2012, 14:04

i did use game booster, didnt work and i think my graphic card is more then enough to handle this game :/

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Re: Sims 3 Supernatural freezes

Post by Oldsimmer on Tue 11 Sep 2012, 14:41

I used game booster and still it doesn't work properly. My game was working great before the patch no lags or freezing. I've seen quite a few post on different boards about people having problems after the patch. I wouldn't have patched my game, but it wouldn't let me install Supernatural with out update. i removed Supernatural and it's still not working correctly.

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Re: Sims 3 Supernatural freezes

Post by xnoirx on Tue 11 Sep 2012, 15:01

@TheKomaa wrote:i did use game booster, didnt work and i think my graphic card is more then enough to handle this game :/

have you tried to lower your in game graphics? and make sure you are not in full screen mode
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Re: Sims 3 Supernatural freezes

Post by Adwomin on Tue 11 Sep 2012, 15:53

@TheKomaa wrote:
@Natalya wrote:Well I had this problem when I attempted to play my Sims 3 with Expansion on my old low end desktop PC... When I had base game with 4-5 EPs and SPs it worked kinda good but when I added Showtime, it started freezing on Build and CAS mode. So now I am playing on my laptop which is high-end and handles every EP and SP perfectly. So maybe it's your PC? Is it old enough?

Its a new laptop, i bought it one month ago Hp pavilion g6,
Processor: Intel(R) Core (TM) i5-3210M CPU @ 2.50 GHz 2.50 GHz
RAM: 6,00 GB (2,41 usable)
System type: 32-bit Operating system

Maybe this helps?
Hello,

Lol, I wonder why you have 6GB of RAM and a 32-bit operating system.
32-bit operating systems can only handle a little bit less than 4GB. If you want to be able to use the full 6GB of RAM, you'll need to install a 64-bit game.

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