The sims 3 crashes after a while... [SOLVED]

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The sims 3 crashes after a while... [SOLVED]

Post by Johoson on Fri 14 Sep 2012, 20:48

While im playing the game, after a few minutes, the game frezes and my pc shuts down w/out a warning or anything, I hav tried lowering the graphics, using a booster, tried backing up the The Sims 3 folder, also the DEP, runnig in windowed mode, and none of then are working. I hav installed only one mod called Nraas Traveler which I downloaded the lastest versoin. So is there another way 2 this problem??
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Re: The sims 3 crashes after a while... [SOLVED]

Post by t2sink on Fri 14 Sep 2012, 20:56

I had a similar issue when playing other games.

Problem laptop was overheating.

I first downloaded a CPU heat monitor (just to confirm it was this)

I didn't feel like opening my laptop up to clean the fan at the time, so just used a small window fan, was a bit overneeded but let me continue playing the games I wanted without hassle.

Edit: Since I'm not sure if this is the exact reason because I read this http://games4theworld.bestgoo.com/t7045-pc-crashes-during-sims-3-game and it describes the same, just would vote overheating more likely then bad/defective graphics card.
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Re: The sims 3 crashes after a while... [SOLVED]

Post by Adwomin on Sat 15 Sep 2012, 00:02

Hello,

Are you on a laptop at all?
Also try backing up and removing this folder completely: Documents\Electronic Arts\The Sims 3

Good luck!

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Re: The sims 3 crashes after a while... [SOLVED]

Post by Johoson on Sun 16 Sep 2012, 22:48

I'm on a laptop (Do u need specifc details of my laptop?), and I tried removing it, didnt work, my pc still shuts down after a while, this problem started right after I installed the Supernatural EP, is it possible tht the problem is w/in the Supernatural EP or is there another solution for my problem??
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Re: The sims 3 crashes after a while... [SOLVED]

Post by Adwomin on Mon 17 Sep 2012, 17:31

Hello,

There can be a lot of causes, so we need to troubleshoot everything.
Let's see, what's your laptop brand and model?

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Re: The sims 3 crashes after a while... [SOLVED]

Post by Johoson on Mon 17 Sep 2012, 21:29

Its a VAIO- VPCCW21FX
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Re: The sims 3 crashes after a while... [SOLVED]

Post by Adwomin on Mon 17 Sep 2012, 22:02

Hello,

And please use Speccy (www.piriform.com ) to see what graphic card you're using.

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Re: The sims 3 crashes after a while... [SOLVED]

Post by t2sink on Mon 17 Sep 2012, 22:05

Sony's website about Vaio has the following specs, has a W/L versions of it, but idk probably just color from all I see, since the specs are the same.
Graphics
Chipset : Mobile Intel® PM55 Express Chipset
Graphics Processor : NVIDIA® GeForce® 310M GPU with Total Available Graphics Memory of 2007MB (max.)12
Graphics Video RAM : 256MB dedicated video RAM
Max. External Display Resolution via HDMI™ : 1920x108015
Max. External Resolution via VGA : 2048x1536
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Re: The sims 3 crashes after a while... [SOLVED]

Post by Johoson on Mon 17 Sep 2012, 22:06

Its a NVIDIA GeForce 310M
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Re: The sims 3 crashes after a while... [SOLVED]

Post by Adwomin on Mon 17 Sep 2012, 22:18

Hello,

Thank you, try this driver, please: http://s02.download.sony.com/US/pc/NVDVID-00211195-0042.EXE

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Re: The sims 3 crashes after a while... [SOLVED]

Post by Johoson on Mon 17 Sep 2012, 22:47

Done, now wat??
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Re: The sims 3 crashes after a while... [SOLVED]

Post by Adwomin on Tue 18 Sep 2012, 16:42

Hello,

Restart your PC and then test the game.

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Re: The sims 3 crashes after a while... [SOLVED]

Post by Johoson on Wed 19 Sep 2012, 00:45

Well so far is working, ill keep playing for while and see if there problem starts again, thx 4 the help.
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Re: The sims 3 crashes after a while... [SOLVED]

Post by Adwomin on Wed 19 Sep 2012, 17:16

Hello,

Sounds good; we're waiting for the final result. Good luck!

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Re: The sims 3 crashes after a while... [SOLVED]

Post by Johoson on Mon 24 Sep 2012, 18:59

Well, its working again, thx 4 the help. Very Happy
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Re: The sims 3 crashes after a while... [SOLVED]

Post by Adwomin on Mon 24 Sep 2012, 22:15

Hello,

That's great!
I hope you enjoy the game - let us know if we can help you with anything else!

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