Sims 3 crashes since Supernatural

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Sims 3 crashes since Supernatural

Post by hikariken on Sun 16 Sep 2012, 23:17

hello.

I have installed Supernatural and the whole Sims 3 thanks to you (by the way thank you all for the work).

I followed the Fix instructions and use the NoCD crack you provide.

In anycase it worked just fine for a few days but since then i keep crashing when trying to play with my save again. It does load but after a few seconds i get the windows prompt that the program malfunctioned.

here the report .txt i had in the sims3 folder where all saves are:

[Build info]
Application: Sims3
BuildTime: 2012-07-30-1733
BuildUser: slcbuilder
BuildHost: SLC1-BUILD123
BuildConfig: Release
BuldVersion: 0.2.0.165
Commandline: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe


[System info]
Computer name: xxxxxxxx
Computer DNS name: xxxxxxxx
User name:xxxxxxx
EA_PLATFORM: Windows on X86
OS name: Windows Vista
OS version number: 6.1.7601
OS service pack: Service Pack 1
Debugger present: no
CPU count: 4
Processor type: x86
Processor level: 6
Processor revision: 10759
Memory load: 75%
Total physical memory: 4003 Mb
Available physical memory: 982 Mb
Total page file memory: 8001 Mb
Available page file memory: 4271 Mb
Total virtual memory: 4095 Mb
Free virtual memory: 2447 Mb

[Application info]
Language: C++
Compiler: Microsoft Visual C++ compiler, version 1400
App path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
App version: 0.2.0.165

[Exception info]
date: 2012-09-16
time: 22.50.50
type: BREAKPOINT
address: 0x0058ac96 "C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x00189c96


I tried every fix you proposed on the forum without success. The only thing i haven't done is reinstalling the whole game. So if you have another idea to help me please.

thank you

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Re: Sims 3 crashes since Supernatural

Post by invalidusername on Mon 17 Sep 2012, 01:44

Do you have any mods or cc?
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Re: Sims 3 crashes since Supernatural

Post by hikariken on Mon 17 Sep 2012, 09:59

@invalidusername wrote:Do you have any mods or cc?

I had woohooer from nraas, but as i said i tried every methods given on the forum so i obviously removed it

//EDIT

if it is of help, the crash seems to occur a few seconds after one of my
sims get notification of her royalties as a writer... but i tried to
have her stop writing and only opening the menu by clicking on an item
also trigger the crash.

I really crashes only a few seconds right after the save is loaded

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Re: Sims 3 crashes since Supernatural

Post by Adwomin on Mon 17 Sep 2012, 18:05

Hello,

Try backing up and completely removing the following folder: Documents\Electronic Arts\The Sims 3\

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Re: Sims 3 crashes since Supernatural

Post by hikariken on Mon 17 Sep 2012, 18:22

I had read about it in the other threads and i tried it. the game launches.

I tried first to copy the saved game back in the new folder and launch it again. the save loaded and then the game crashed in matter of seconds again.

I tried with an old save i knew was working fine before supernatural with the same result.

I tried creating a new world. and as long as i'm not into the world itself it seems to work fine, but as soon as i'm in world (on pause or not) the game crashes in matter of minutes or seconds.

the thing i don't understand is that it worked fine for some 3 to 4 days. Since then it kept crashing.

And the windows prompt about the crash doesn't help, all i get is "the program malfunctioned and windows is searching for solution" then it simply close the game and nothing more. no information as to what kind of error or anything asside from the report i copied in my first message

//EDIT

I have Reinstalled the game. Now only the one save i want to play makes
the game crash. I fear it is corrupted and i'll have to restart and see

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Re: Sims 3 crashes since Supernatural

Post by t2sink on Tue 18 Sep 2012, 20:25

Try the backup of it?

I don't know how to do it, so will have to wait for someone with more experience.
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Re: Sims 3 crashes since Supernatural

Post by Adwomin on Tue 18 Sep 2012, 20:34

Hello,

Go to Documents\Electronic Arts\The Sims 3\Saves , does one or more of your saves (Open their folder first) have a .backup extension?

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Re: Sims 3 crashes since Supernatural

Post by hikariken on Tue 18 Sep 2012, 20:36

yes but the timecode on it is the same as the main save file.

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Re: Sims 3 crashes since Supernatural

Post by Adwomin on Tue 18 Sep 2012, 20:38

Hello,

Please backup and remove the one without the ".backup" first. You should now only have the one with the .backup extension.
Edit the filename and remove the .backup extension. Now test the game, please.

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Re: Sims 3 crashes since Supernatural

Post by hikariken on Tue 18 Sep 2012, 20:46

after verification the bugged save doesn't have one with a .backup extension. It might be the reason it crashed... I'll try another game and see how it goes will keep you updated if i encounter the problem again with the new save

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Re: Sims 3 crashes since Supernatural

Post by Adwomin on Wed 19 Sep 2012, 16:38

Hello,

Good, please do so. Good luck!

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