can't update to version 1.38

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can't update to version 1.38

Post by Pianochiick on Wed 19 Sep 2012, 09:10

I have tried using the manual patch that came with the supernatural download and it came up with a redundancy check thingo then i just kept cancelling it then a insert disc message popped up, i tried searching the forums for a solution and i've been unable to find one.

EDIT: My base game is origin and all my expansion's i've downloaded from here, i've had no problem till now.

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Re: can't update to version 1.38

Post by t2sink on Wed 19 Sep 2012, 17:25

Go to your Origin base game folder and apply the Ultimate Fix. Well apply the 1-10 steps in the Expansions, and 11/13 in the Origin folder.

I think the Origin The Sims 3 base is here in one of the folders, First for 32 bit, Second is 64 bit.
C:\Programs Files\Origin\The Sims 3\Game\Bin, or C:\Program File(x86)\Origin\The Sims 3\Game\Bin

Let us know the results.
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Re: can't update to version 1.38

Post by Webmaster on Wed 19 Sep 2012, 18:14

Hello,

Welcome back Pianochiick!
For Origin downloads, the base game is located at: C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin

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Re: can't update to version 1.38

Post by Pianochiick on Thu 20 Sep 2012, 00:41

I tried it again but this message popped up again

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Re: can't update to version 1.38

Post by t2sink on Thu 20 Sep 2012, 01:40

You did a typical installation when you downloaded with Origin or a custom?
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Re: can't update to version 1.38

Post by Pianochiick on Thu 20 Sep 2012, 02:06

just a typical

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Re: can't update to version 1.38

Post by t2sink on Thu 20 Sep 2012, 02:53

Have the Ultimate fix installed correctly?
The Base Crack in the C:\Program Files (x86)\Origin Games\The Sims 3
The Expansions probably in the C:\Program Files (x86)\EADM\The Sims 3
(If 32 bit Windows, just remove the (x86)
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Re: can't update to version 1.38

Post by Pianochiick on Thu 20 Sep 2012, 02:57

Yeah I have it all installed correctly, I've had no problems till I've gone to install supernatural, I'm running xp if that helps.

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Re: can't update to version 1.38

Post by Webmaster on Thu 20 Sep 2012, 21:10

Hello,

You're trying to install the base game when you get that error?
If yes, did you download it from Games4theworld?

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Re: can't update to version 1.38

Post by Pianochiick on Fri 21 Sep 2012, 00:04

I have the base game already installed along with everything up to pets.

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Re: can't update to version 1.38

Post by Webmaster on Fri 21 Sep 2012, 22:33

Hello,

Then what is the current problem?

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Re: can't update to version 1.38

Post by Pianochiick on Fri 21 Sep 2012, 23:51

it wont update, i'll try uninstalling all expansions and stuff packs and see if that does anything

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Re: can't update to version 1.38

Post by t2sink on Sat 22 Sep 2012, 00:18

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Re: can't update to version 1.38

Post by Webmaster on Sat 22 Sep 2012, 23:05

Hello,

If that didn't work either, please contact me via the Forum's chatbox, when you see me online on the Forum. Like the good 'ol days.

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Re: can't update to version 1.38

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