Sims 3 error while installing expansion (0x10020f52) [SOLVED]

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Sims 3 error while installing expansion (0x10020f52) [SOLVED]

Post by svadeyar on Sun 23 Sep 2012, 22:25

Hello,
I was trying to install late night and i followed all the instructions in the mac guide pdf, but i got an error saying 'exception raised. Unhandled page fault on read access to 0x00000000 at address 0x10020f52. Do you wish to debug it?' whether i click yes or no the game still doesn't open.

Please help me! Sad

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Re: Sims 3 error while installing expansion (0x10020f52) [SOLVED]

Post by Adwomin on Sun 23 Sep 2012, 22:31

Hello,

During the installation wizard?

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Re: Sims 3 error while installing expansion (0x10020f52) [SOLVED]

Post by svadeyar on Sun 23 Sep 2012, 22:35

No, after installation and after replacing the files with the ones from the fix too.

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Re: Sims 3 error while installing expansion (0x10020f52) [SOLVED]

Post by Dieneryn on Mon 24 Sep 2012, 04:15

Hi! would you mind re-installing?

Please try these steps, while making sure it is a clean install.

- Please try updating your base game from the launcher itself.
- After updating, check that your game version is updated to v1.38
- After that, install the expansion packs you want without applying any cracks.
- After installing, make sure you have the latest Ultimate Fix downloaded. Unzip the file.
- Go to the "# Crack" folder and copy both files into you Game>Bin folder.

You should be able to play your game after this.
Do not worry about the instructions from base game telling you not to update it. The Ultimate Fix crack will fix it.

I hope it helps Smile
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Re: Sims 3 error while installing expansion (0x10020f52) [SOLVED]

Post by svadeyar on Mon 24 Sep 2012, 08:30

Yeah, I haven't updated my base game because I thought it might stop working :p
I'll do everything you said, thank you so much! Very Happy
Also, I don't have the RELOADED version of the base game, (I downloaded my base game a long time ago from a different torrent) so will the expansions still work? Because I remember someone saying on the forum that only the RELOADED sims3 base works with the G4TW expansions on a mac.

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Re: Sims 3 error while installing expansion (0x10020f52) [SOLVED]

Post by Dieneryn on Mon 24 Sep 2012, 08:43

Hi!

You do not have to use the RELOADED version of base game, as long as you are able to update via the launcher. My version is not RELOADED's as well!

(Note: The games4theworld version fo base game will not work for mac!)

Anyway, PLEASE update us if the above instructions work Very Happy
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Re: Sims 3 error while installing expansion (0x10020f52) [SOLVED]

Post by svadeyar on Mon 24 Sep 2012, 08:45

Oh ok, thank you Very Happy
Definitely! My game's just updating now :p (it's going to take a while)

//EDIT

Also, I just had a question: should I reinstall my base game as well as the expansion or only the expansion? Smile

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Re: Sims 3 error while installing expansion (0x10020f52) [SOLVED]

Post by Dieneryn on Mon 24 Sep 2012, 09:11

It would be best to do a full clean install Smile
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Re: Sims 3 error while installing expansion (0x10020f52) [SOLVED]

Post by svadeyar on Mon 24 Sep 2012, 09:18

Sure, thanks Very Happy

//EDIT

While updating, I got the same error as before Surprised
(0x10020f52)
I restarted the update.

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Re: Sims 3 error while installing expansion (0x10020f52) [SOLVED]

Post by Dieneryn on Mon 24 Sep 2012, 09:29

You received this message while updating through the launcher?
Make sure you have deleted all files before re-installing the base game, including the "Electronic Arts" folder in your Documents folder Smile
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Re: Sims 3 error while installing expansion (0x10020f52) [SOLVED]

Post by svadeyar on Mon 24 Sep 2012, 09:42

Yes, while updating the game. I moved the EA folder to the trash, so hopefully it should work now Smile

//EDIT

Sorry, more problems Sad
I
uninstalled the base game and now reinstalled it, but when i try to
update the game it says 'no patches available' so it can't update.

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Re: Sims 3 error while installing expansion (0x10020f52) [SOLVED]

Post by Dieneryn on Mon 24 Sep 2012, 10:51

Ahh yes.. I've encountered that problem before..

FIrst things first, are you installing as an administrator on your mac?
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Re: Sims 3 error while installing expansion (0x10020f52) [SOLVED]

Post by svadeyar on Mon 24 Sep 2012, 11:02

Yes, I'm the admin Smile

//EDIT

No I didn't, should I have? Sad

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Re: Sims 3 error while installing expansion (0x10020f52) [SOLVED]

Post by Dieneryn on Mon 24 Sep 2012, 11:06

Yes you should have lol. I'm sorry I didn't make it any clearer. Anyway, try that!
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Re: Sims 3 error while installing expansion (0x10020f52) [SOLVED]

Post by svadeyar on Mon 24 Sep 2012, 11:11

Ok thanks! Smile

//EDIT

It gave me the same error Sad
I'm just going to keep trying to update like you said. Should I
uninstall the game and install it again, again? or just keep trying to
update?
Also, after I uninstalled the game, I didn't get an
installation wizard again, it just kind of opened the launcher and asked
me if i wanted to update and stuff and was working normally. (except my
saved games were gone) Is that supposed to happen or am I supposed to
get an installation wizard again?

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Re: Sims 3 error while installing expansion (0x10020f52) [SOLVED]

Post by Dieneryn on Mon 24 Sep 2012, 11:30

You should reinstall everytime it does not work. Btw, it should have an installation wizard so i'm not sure why it did not appear.

Also, do try this manual update:
http://games4theworld.bestgoo.com/t3597-can-t-update-the-sims-3-to-v138-fix-manual-patch-updated?highlight=manual+patch+1+38

If it works, you don't need to update from the launcher Smile
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Re: Sims 3 error while installing expansion (0x10020f52) [SOLVED]

Post by svadeyar on Mon 24 Sep 2012, 11:34

Uh oh maybe its not working because I didn't get the wizard?
I'll try reinstalling again. How should I use the manual patch? Smile

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Re: Sims 3 error while installing expansion (0x10020f52) [SOLVED]

Post by Dieneryn on Mon 24 Sep 2012, 11:37

after installing base game run it Smile
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Re: Sims 3 error while installing expansion (0x10020f52) [SOLVED]

Post by svadeyar on Mon 24 Sep 2012, 11:51

I cant find the uninstaller icon lol!
ahhhh i have no idea where it's gone! I don't know how to uninstall it x(

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Re: Sims 3 error while installing expansion (0x10020f52) [SOLVED]

Post by Dieneryn on Mon 24 Sep 2012, 11:53

Drag it to the trash, including the Electronic Arts folder in your Documents folder.
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Re: Sims 3 error while installing expansion (0x10020f52) [SOLVED]

Post by svadeyar on Mon 24 Sep 2012, 11:58

Ok thank you Smile
I did that. I have a zip file that contains the game (thats how I got the game in the first place) that i had downloaded. should I unarchive the zip file to get the game icon?

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Re: Sims 3 error while installing expansion (0x10020f52) [SOLVED]

Post by Dieneryn on Mon 24 Sep 2012, 12:01

So the base game you downloaded comes with the game icon inside? no need for any installation? If so, just drag the icon in your applications folder.

I am assuming after unzipping it's something like The Sims3.app
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Re: Sims 3 error while installing expansion (0x10020f52) [SOLVED]

Post by svadeyar on Mon 24 Sep 2012, 12:02

Yessss! its The Sims 3.app.zip then when i unzip it, it becomes .app

//EDIT


Ok , I unzipped it and dragged the icon into applications. but the
manual patch is not downloading for some odd reason, its stuck at
0.0/1.0 GB.

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Re: Sims 3 error while installing expansion (0x10020f52) [SOLVED]

Post by Dieneryn on Mon 24 Sep 2012, 14:55

Hey! Are you able to download it yet?
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Re: Sims 3 error while installing expansion (0x10020f52) [SOLVED]

Post by svadeyar on Mon 24 Sep 2012, 14:59

Hi! Yes, it's downloading thankfully Very Happy taking its time, but downloading nonetheless. I'll get back to you tomorrow probably, when it's done to see if it worked or not. fingers crossed! Smile

//EDIT

I can't download the patch now! the download was "stopped by the network because it was taking too long". Sad
do you think I should download a new base game? Smile

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