When I Click 'TS3W.exe' It says 'The program can't start because d3dx9_31.dll is missing from ur computer' Please Help!

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When I Click 'TS3W.exe' It says 'The program can't start because d3dx9_31.dll is missing from ur computer' Please Help!

Post by Jojo12312 on Sat 06 Oct 2012, 23:26

So the title says it all!

When I Click 'TS3W.exe' It says 'The program can't start because d3dx9_31.dll is missing from ur computer'

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Re: When I Click 'TS3W.exe' It says 'The program can't start because d3dx9_31.dll is missing from ur computer' Please Help!

Post by zebraskeletal on Sat 06 Oct 2012, 23:46

Easily solved. Download: http://www.dll-files.com/dllindex/dll-files.shtml?d3dx9_31 (scroll down to where it says "download d3dx9_31.dll fixer" and click).
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Re: When I Click 'TS3W.exe' It says 'The program can't start because d3dx9_31.dll is missing from ur computer' Please Help!

Post by Jojo12312 on Sun 07 Oct 2012, 15:50

Ok, i downloaded it and i clicked install DLL files. What do i do next? do i put it: d3dx9_31.dll?


EDIT: When i do put it d3dx9_31.dll and click search DLL files i still get the same error. Please Help, i really want to play Very Happy

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Re: When I Click 'TS3W.exe' It says 'The program can't start because d3dx9_31.dll is missing from ur computer' Please Help!

Post by t2sink on Sun 07 Oct 2012, 20:50

I just searched my computer for the file, and it's in C:\Windows\System32, move the .dll to there and try running The Sims 3 again, let us know if you get a error of having to replace the file, for the file already existing there.
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Re: When I Click 'TS3W.exe' It says 'The program can't start because d3dx9_31.dll is missing from ur computer' Please Help!

Post by Jojo12312 on Mon 08 Oct 2012, 04:50

What .dll do u mean?

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Re: When I Click 'TS3W.exe' It says 'The program can't start because d3dx9_31.dll is missing from ur computer' Please Help!

Post by t2sink on Mon 08 Oct 2012, 06:44

The one your working with. d3dx9_31.dll
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Re: When I Click 'TS3W.exe' It says 'The program can't start because d3dx9_31.dll is missing from ur computer' Please Help!

Post by Jojo12312 on Mon 08 Oct 2012, 16:53

But i dont have d3dx9_31.dll. Thats why im getting the error

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Edited .dll name.

Post by zebraskeletal on Mon 08 Oct 2012, 17:21

.dll stands for Dynamic-link library file(s). Essentially their purpose is to make games work correctly. To play, you need every .dll of which should have been included in your torrent. It seems you're missing one, however, which is why you are unable to play.

No problem.

You downloaded d3dx9_31.dll, so you now have it on your computer system. If the installation still isn't working, you'll need to move the .dll to the correct folder.

First: Click Start > Computer > search "d3dx9_31.dll" > when it comes up, copy but do not yet paste this .dll.

Then: write back here telling me/whoever which game it is you're installing. The Sims 3 base game or an expansion?


Last edited by zebraskeletal on Mon 08 Oct 2012, 19:23; edited 2 times in total
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Re: When I Click 'TS3W.exe' It says 'The program can't start because d3dx9_31.dll is missing from ur computer' Please Help!

Post by Jojo12312 on Mon 08 Oct 2012, 17:41

I think u mean d3dx9_31.dll and not d3dx9_21 I did what u told me, it says no matches.

EDIT: I want to play pets, but whatever works i just want to play.

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Re: When I Click 'TS3W.exe' It says 'The program can't start because d3dx9_31.dll is missing from ur computer' Please Help!

Post by zebraskeletal on Mon 08 Oct 2012, 19:21

I did, yes. Thank you for pointing my mistake out. Follow the steps above again.

Then: Press Start > Computer > Local Disk (C:) > Windows > System32 > paste the .dll > Install Pets. Basically, do as t2sink suggested earlier. Report back if you've any trouble. I've had the same happen before, so don't worry yourself.
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Re: When I Click 'TS3W.exe' It says 'The program can't start because d3dx9_31.dll is missing from ur computer' Please Help!

Post by Jojo12312 on Mon 08 Oct 2012, 21:24

Oh no! another problem! -_-

Its says unable to start the game service initialization failed!

Btw: I put the d3dx9_31.dll file inside the TS3W.exe folder and it worked. But that error came up!

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Re: When I Click 'TS3W.exe' It says 'The program can't start because d3dx9_31.dll is missing from ur computer' Please Help!

Post by Nova03 on Mon 08 Oct 2012, 21:30

We are two with this problem. Welcome in the club !

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Re: When I Click 'TS3W.exe' It says 'The program can't start because d3dx9_31.dll is missing from ur computer' Please Help!

Post by zebraskeletal on Tue 09 Oct 2012, 00:02

Follow the aforementioned steps. Do not place the d3dx9_31.dll in the folder containing TS3W.exe. Just refer to earlier posts for help.
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Re: When I Click 'TS3W.exe' It says 'The program can't start because d3dx9_31.dll is missing from ur computer' Please Help!

Post by Jojo12312 on Wed 10 Oct 2012, 00:29

It stills says the same error

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Re: When I Click 'TS3W.exe' It says 'The program can't start because d3dx9_31.dll is missing from ur computer' Please Help!

Post by Adwomin on Wed 10 Oct 2012, 20:02


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