Sims 3 Launcher Not Working. [SOLVED]

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Sims 3 Launcher Not Working. [SOLVED]

Post by sherlockohms on Sun 14 Oct 2012, 18:58

I tried installing some items from the store via your Mediafire account, (thanks SO much by the way! Very Happy), and now the launcher application doesn't work at all. I have to manually start the game via the game's execution file, and I'd really like to actually install all the stuff I downloaded. I'm hoping there's a way I can solve this issue without reinstalling everything.
Once more, the launcher won't work, either from the desktop shortcut OR the actual application file. It won't start from clicking on the downloaded files, it won't start at all.

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Re: Sims 3 Launcher Not Working. [SOLVED]

Post by Webmaster on Sun 14 Oct 2012, 19:04

Hello,

Do you have Origin installed?
If not, please download it here: www.origin.com/download and then test the game again.

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Re: Sims 3 Launcher Not Working. [SOLVED]

Post by sherlockohms on Sun 14 Oct 2012, 19:10

I updated Origin, and the problem persists.

//EDIT

It won't open from within the game, either.

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Re: Sims 3 Launcher Not Working. [SOLVED]

Post by Webmaster on Sun 14 Oct 2012, 20:05

Hello,

What if you backup and then remove this folder: Documents\Electronic Arts\The Sims 3

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Re: Sims 3 Launcher Not Working. [SOLVED]

Post by sherlockohms on Sun 14 Oct 2012, 20:53

Okay, I backed up and deleted it. Now what?

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Re: Sims 3 Launcher Not Working. [SOLVED]

Post by invalidusername on Sun 14 Oct 2012, 20:54

Try to open the launcher, and let us know if that works.
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Re: Sims 3 Launcher Not Working. [SOLVED]

Post by sherlockohms on Sun 14 Oct 2012, 21:27

Okay! I restarted my computer and deleted/restored the folder, and it works like a charm! Thank you!

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Re: Sims 3 Launcher Not Working. [SOLVED]

Post by Webmaster on Mon 15 Oct 2012, 12:59

Hello,

Glad to hear it works now!
Enjoy the game (and the launcher again) and please let us know if you run into any more problems!

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Re: Sims 3 Launcher Not Working. [SOLVED]

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