Game crashes after choosing and loading family

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Game crashes after choosing and loading family

Post by r0cketship on Tue 16 Oct 2012, 16:03

I have downloaded all the extensions from games4theworld and I have a store-bought base game and I used the newest ultimate fix. I have Lion 10.7.5. I manually updated the game to 1.39 and after that (or before, I don't remember) when I start the game, I can choose a family but when the game has loaded the bar full, it crashes just like that and then my Mac shows the message that the game has suddenly crashed blah blah do you want to reopen or smth... So the point is, I'd really like to play and I have no idea how to fix this... Help me? Smile
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Re: Game crashes after choosing and loading family

Post by Adwomin on Tue 16 Oct 2012, 18:56

Hello,

Where did you put the crack?
Did you use the crack from the latest version of the Ultimate Fix? (If not, RE-DOWNLOAD THE FIX!)

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Re: Game crashes after choosing and loading family

Post by r0cketship on Tue 16 Oct 2012, 21:06

I put the crack in Game/Bin of The Sims 3 as usually and I'm pretty sure I have the latest crack but I'll redownload it and try if it helps. If it doesn't, I'll tell you Very Happy
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Re: Game crashes after choosing and loading family

Post by Simmos11 on Tue 16 Oct 2012, 21:52

The very same things is happening to me. It was playing fine before I updated to OS 10.7.5, now it only crashes while the town is loading! This is very frustrating

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Re: Game crashes after choosing and loading family

Post by t2sink on Wed 17 Oct 2012, 05:59

Hello, please make your own topic, so we can provide personal support!
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Re: Game crashes after choosing and loading family

Post by Simmos11 on Wed 17 Oct 2012, 07:16

Sorry didn't realise that's how things work on here

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Re: Game crashes after choosing and loading family

Post by Adwomin on Wed 17 Oct 2012, 17:57

Hello,

Do you have any Mods or Custom Content?

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Re: Game crashes after choosing and loading family

Post by r0cketship on Wed 17 Oct 2012, 18:51

Yes I have a few mods.
I'll try removing them and see if it helps.

//EDIT

Removing the mods didn't help, the game still crashes at the same point.
I put the crash report my Mac shows when the game crashes on pastebin
but I can't put the link here because I'm still new at the forum :/
Would it help though?
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Re: Game crashes after choosing and loading family

Post by t2sink on Wed 17 Oct 2012, 19:57

Yeah, just post the link without the dots, so like www google com instead of www.google.com
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Re: Game crashes after choosing and loading family

Post by r0cketship on Wed 17 Oct 2012, 20:15

okay well here: pastebin com/VD8JfPRs
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Re: Game crashes after choosing and loading family

Post by t2sink on Wed 17 Oct 2012, 20:29

www.pastebin.com/VD8JfPRs

I don't have really any MAC Knowledge, but just googled "Exception Type: EXC_CRASH (SIGILL)" and I wasn't able to find a decent The Sims 3 error, but the other programs that have this error were coded for PowerPC CPU chip instead of Intel CPU Chip.

But like I said I don't have really and MAC Knowledge, so not sure if the issues are the same, so will have to wait for someone else to reply with a bit more knowledge of this.
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Re: Game crashes after choosing and loading family

Post by Dieneryn on Thu 18 Oct 2012, 01:41

Hi there r0cketship!

This is a probably a long shot, but no harm trying!

From Macintosh HD > Users folder > home folder (your mac username) > Library > Preferences

Remove the following files:
- The Sims 3 Preferences folder
- all com.transgaming files
- all ipatcher files

After this, empty your trash!

Disclaimer:
I really have absolutely NO idea if this could work. It's just a hunch. I don't really know my mac inside out and I've not encountered this problem before so... yeah. Also, don't worry about deleting those files. They would not compromise your game in any way.
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Re: Game crashes after choosing and loading family

Post by r0cketship on Thu 18 Oct 2012, 19:23

Umm I don't have a The Sims 3 Preferences folder at all in my Library folder?? So I can't delete them... Weird
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Re: Game crashes after choosing and loading family

Post by Dieneryn on Fri 19 Oct 2012, 03:47

Hi there,

I have a solution for you but you would have to do a full re-install.
Lets try updating from the launcher instead this time.

After installing your base game, follow the following steps:
1) Update your base game to v1.39 (from the launcher under Game Updates, not from the pop-up prompts)
2) Install the expansion packs (after they have been unzipped with Stuffit Expander and converted to .dmg with Disk Utility)
3) While installing expansion packs, do not apply any cracks that comes with the download.
4) After installation, copy the two files from #Crack folder (inside LATEST version of Ultimate Fix) to your base game's Game>Bin folder.

Please try that if you are willing and let us know if it helps!
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Re: Game crashes after choosing and loading family

Post by r0cketship on Sun 21 Oct 2012, 10:30

I'll try it when I have time, I'm quite busy rn so might take a week or so

EDIT: won't be able to try it in quite some time since I'm really busy atm

//EDIT

Well problem solved after I updated to v1.42 and applied newest fix... Thanks for your help anyway!
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Re: Game crashes after choosing and loading family

Post by ChocolateThief7 on Sat 03 Nov 2012, 19:19

Hi,
guys. I downloaded and installed the sims 3 pets a while ago, and ever
since then the game keeps crashing into the desktop, with the message:
"the sims 3 has encountered a problem and needs to close...blablabla"
.And the game also became laggier. It doesn't crash immediatly all the
times, but soon enough, and also randomly in my other games (with no
horses, cats or dogs included). What should i do?

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