Over a Month of Problems trying to install Sims 3. [SOLVED]

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Over a Month of Problems trying to install Sims 3. [SOLVED]

Post by Tephie on Fri 19 Oct 2012, 02:53

In the beginning my game got so botched up that I decided to do a full reinstall. I know that is where I went wrong, but too late to change that now. After reinstalling, I had error after error and was working with EA, but they have been absolutely no help to me. Right now I have the base game downloaded and installed via Origin. I downloaded a few of the listed expansions needed to update with the ultimate fix listed in the forums here. My problem is... after downloading the base game, I cannot install any expansions, none. I can download them, but not install them and I get a warning message saying I can't install until I update to the latest patch. When I try to install the patch, via the link provided by these forums (the same one EA emailed to me), I get an error message

>SetupNew\setup.cpp(140)
PAPP:
PVENDOR:
PGUID:
$
@Windows Vista Service Pack 1 (7601)
IE Version: 9.0.8112.16421

I can't backup to a previous time on my computer like one of the fixes listed that worked for someone else. EA has been sending me in circles and it takes an average of five business days to get back to me. My diaxdg is:

------------------
System Information
------------------
Time of this report: 10/18/2012, 19:47:02
Machine name: -VAIO
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
Language: English (Regional Setting: English)
System Manufacturer: Sony Corporation
System Model: VPCL135FX
BIOS: Default System BIOS
Processor: Intel(R) Core(TM)2 Quad CPU Q8400 @ 2.66GHz (4 CPUs), ~2.7GHz
Memory: 6144MB RAM
Available OS Memory: 6080MB RAM
Page File: 3374MB used, 8781MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 144 DPI (150 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GT 330M
Manufacturer: NVIDIA
Chip type: GeForce GT 330M
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0A29&SUBSYS_9060104D&REV_A2
Display Memory: 3769 MB
Dedicated Memory: 986 MB
Shared Memory: 2783 MB
Current Mode: 1920 x 1080 (32 bit) (59Hz)
Monitor Name: Digital Flat Panel (1920x1080 60Hz)
Monitor Model: Nvidia Defaul
Monitor Id: MS_0025
Native Mode: 1920 x 1080(p) (59.940Hz)
Output Type: Internal
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.16.0011.8950 (English)
Driver Version: 8.16.11.8950
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 3/24/2010 17:36:13, 9621608 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4969-11CF-0B51-6BB01DC2C535}
Vendor ID: 0x10DE
Device ID: 0x0A29
SubSys ID: 0x9060104D
Revision ID: 0x00A2
Driver Strong Name: oem6.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section036:8.16.11.8950:pci\ven_10de&dev_0a29&subsys_9060104d
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speaker/HP (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_104D3D00&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6005 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 2/5/2010 01:28:47, 2226464 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Output(Optical) (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_104D3D00&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6005 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 2/5/2010 01:28:47, 2226464 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: HID-compliant device
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x054C, 0x040D
FF Driver: n/a

Device Name: RF Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x054C, 0x04B8
FF Driver: n/a

Device Name: RF Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x054C, 0x04B8
FF Driver: n/a

Device Name: RF Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x054C, 0x04B8
FF Driver: n/a

Device Name: RF Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x054C, 0x04B8
FF Driver: n/a

Device Name: RF Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x054C, 0x04B8
FF Driver: n/a

Device Name: NextWindow 1950 Touch Screen
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1926, 0x0065
FF Driver: n/a

Device Name: NextWindow 1950 Touch Screen
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1926, 0x0065
FF Driver: n/a

Device Name: NextWindow 1950 Touch Screen
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1926, 0x0065
FF Driver: n/a

Device Name: NextWindow 1950 Touch Screen
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1926, 0x0065
FF Driver: n/a

Device Name: Touchscreen
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1926, 0x0065
FF Driver: n/a

Device Name: Wacom Virtual Hid Driver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x056A, 0x1001
FF Driver: n/a

Device Name: Wacom Virtual Hid Driver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x056A, 0x1001
FF Driver: n/a

Device Name: Wacom Virtual Hid Driver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x056A, 0x1001
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x3A39
| Matching Device ID: usb\root_hub
| Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x054C, 0x04B8
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-compliant mouse
| Vendor/Product ID: 0x054C, 0x04B8
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ HID-compliant mouse
| Vendor/Product ID: 0x1926, 0x0065
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Wacom Mouse
| Matching Device ID: hid\wacomvirtualhid&col03
| Upper Filters: wacommousefilter
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 230.3 GB
Total Space: 466.7 GB
File System: NTFS
Model: WDC WD5000AAKS-55V0A0 ATA Device

Drive: E:
Model: Optiarc BD ROM BC-5500H ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_3A3E&SUBSYS_9060104D&REV_00\3&11583659&0&D8
Driver: n/a

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A34
Device ID: PCI\VEN_8086&DEV_3A34&SUBSYS_9060104D&REV_00\3&11583659&0&E8
Driver: n/a

Name: Intel(R) 82567V-2 Gigabit Network Connection
Device ID: PCI\VEN_8086&DEV_10CE&SUBSYS_9060104D&REV_00\3&11583659&0&C8
Driver: n/a

Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C
Device ID: PCI\VEN_8086&DEV_3A3C&SUBSYS_9060104D&REV_00\3&11583659&0&D7
Driver: n/a

Name: Intel(R) ICH10 Family SMBus Controller - 3A30
Device ID: PCI\VEN_8086&DEV_3A30&SUBSYS_9060104D&REV_00\3&11583659&0&FB
Driver: n/a

Name: Atheros AR9285 Wireless Network Adapter
Device ID: PCI\VEN_168C&DEV_002B&SUBSYS_E017105B&REV_01\4&2ED0F873&0&00E0
Driver: n/a

Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A
Device ID: PCI\VEN_8086&DEV_3A3A&SUBSYS_9060104D&REV_00\3&11583659&0&EF
Driver: n/a

Name: Intel(R) ICH10 Family 4 port Serial ATA Storage Controller 1 - 3A20
Device ID: PCI\VEN_8086&DEV_3A20&SUBSYS_9060104D&REV_00\3&11583659&0&FA
Driver: n/a

Name: Ricoh 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_1180&DEV_E832&SUBSYS_9060104D&REV_00\4&1F399813&0&03E1
Driver: n/a

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A39
Device ID: PCI\VEN_8086&DEV_3A39&SUBSYS_9060104D&REV_00\3&11583659&0&D2
Driver: n/a

Name: Intel(R) ICH10 LPC Interface Controller - 3A18
Device ID: PCI\VEN_8086&DEV_3A18&SUBSYS_9060104D&REV_00\3&11583659&0&F8
Driver: n/a

Name: Ricoh PCIe SD Bus Host Adapter
Device ID: PCI\VEN_1180&DEV_E822&SUBSYS_9060104D&REV_00\4&1F399813&0&04E1
Driver: n/a

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A38
Device ID: PCI\VEN_8086&DEV_3A38&SUBSYS_9060104D&REV_00\3&11583659&0&D1
Driver: n/a

Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_2E24&SUBSYS_9060104D&REV_03\3&11583659&0&18
Driver: n/a

Name: SDA Standard Compliant SD Host Controller
Device ID: PCI\VEN_1180&DEV_E822&SUBSYS_9060104D&REV_00\4&1F399813&0&00E1
Driver: n/a

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A37
Device ID: PCI\VEN_8086&DEV_3A37&SUBSYS_9060104D&REV_00\3&11583659&0&D0
Driver: n/a

Name: Intel(R) 4 Series Chipset PCI Express Root Port - 2E21
Device ID: PCI\VEN_8086&DEV_2E21&SUBSYS_9060104D&REV_03\3&11583659&0&08
Driver: n/a

Name: Ricoh PCIe Memory Stick Host Controller
Device ID: PCI\VEN_1180&DEV_E230&SUBSYS_9060104D&REV_00\4&1F399813&0&01E1
Driver: n/a

Name: Intel(R) ICH10 Family PCI Express Root Port 2 - 3A42
Device ID: PCI\VEN_8086&DEV_3A42&SUBSYS_9060104D&REV_00\3&11583659&0&E1
Driver: n/a

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A36
Device ID: PCI\VEN_8086&DEV_3A36&SUBSYS_9060104D&REV_00\3&11583659&0&EA
Driver: n/a

Name: Intel(R) 4 Series Chipset Processor to I/O Controller - 2E20
Device ID: PCI\VEN_8086&DEV_2E20&SUBSYS_9060104D&REV_03\3&11583659&0&00
Driver: n/a

Name: NVIDIA GeForce GT 330M
Device ID: PCI\VEN_10DE&DEV_0A29&SUBSYS_9060104D&REV_A2\4&6B9DE6B&0&0008
Driver: n/a

Name: Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40
Device ID: PCI\VEN_8086&DEV_3A40&SUBSYS_9060104D&REV_00\3&11583659&0&E0
Driver: n/a

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A35
Device ID: PCI\VEN_8086&DEV_3A35&SUBSYS_9060104D&REV_00\3&11583659&0&E9
Driver: n/a

Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_9060104D&REV_90\3&11583659&0&F0
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
ffdshow Video Decoder,0xff800001,2,1,ffdshow.ax,1.00.0007.3064
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3508.1109
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
ffdshow raw video filter,0x00200000,2,1,ffdshow.ax,1.00.0007.3064
ffdshow Audio Decoder,0x3fffffff,1,1,ffdshow.ax,1.00.0007.3064
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPC - MPEG-2 Video Decoder (Gabest),0x00500001,1,1,Mpeg2DecFilter.ax,1.03.1264.0000
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Canon MDP Motion-JPEG Decoder,0x00200000,1,1,CanonMDPMJPEGDecoder.ax,3.03.0000.0006
Canon Motion-JPEG Encoder,0x00200000,1,1,CanonMJPEGEncoder.ax,3.02.0000.0004
MPC - FLV Splitter (Gabest),0x00600000,1,1,FLVSplitter.ax,1.03.1264.0000
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
WavPack Audio Decoder,0x00600000,1,1,WavPackDSDecoder.ax,1.01.0000.0484
Canon Mov File Parser Filter,0x00600001,1,1,CanonH264Filter.ax,1.07.0000.0006
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
Haali Media Splitter,0x00800001,0,1,splitter.ax,1.09.0042.0001
Haali Media Splitter (AR),0x00400000,1,1,splitter.ax,1.09.0042.0001
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17835
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
Haali Video Renderer,0x00200000,1,0,dxr.dll,
File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
Canon Custom Resizer SaveMode,0x00200000,1,1,CanonDESResizer.ax,3.02.0000.0009
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
Canon Text Source Filter,0x00200000,0,1,CanonTextSourceFilter.ax,3.02.0000.0013
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
Canon Image Rotation Filter,0x00200000,1,1,CanonRotateFilter.dll,1.07.0001.0027
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
Canon Motion-JPEG Decoder,0x00200001,1,1,CanonMJPEGDecoder.ax,3.02.0000.0006
Haali Simple Media Splitter,0x00200000,0,1,splitter.ax,1.09.0042.0001
DirectVobSub,0x00200000,2,1,VSFilter.dll,1.03.1264.0000
DirectVobSub (auto-loading version),0x00800002,2,1,VSFilter.dll,1.03.1264.0000
WAV Dest,0x00000000,0,0,,
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835
Canon Mov File Parser Filter2,0x00600001,0,1,CanonH264Filter.ax,1.07.0000.0006
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17835
Haali Matroska Muxer,0x00200000,1,0,splitter.ax,1.09.0042.0001
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
VAIO Content Metadata Univ Filter,0x00000000,0,0,,
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
Canon Actual Data Length Setter,0x00200000,1,1,CanonActualDataLengthSetter.ax,3.02.0000.0005
Canon H.264 Decode Filter,0x00600001,1,1,CanonH264Filter.ax,1.07.0000.0006
ffdshow Audio Processor,0x00200000,1,1,ffdshow.ax,1.00.0007.3064
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
Canon H.264 Encoder 1.5.0,0x00200001,1,1,CanonH264Encoder.ax,1.05.0000.0003
MPC - FLV Source (Gabest),0x00600000,0,0,FLVSplitter.ax,1.03.1264.0000
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17835
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
Canon Resizer,0x00200000,1,1,CanonResizer.ax,3.02.0000.0006
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
Canon WAV Dest,0x00200000,0,0,CanonWavDest.ax,3.02.0000.0004
WavPack Audio Splitter,0x00600000,1,1,WavPackDSSplitter.ax,1.01.0000.0323
ffdshow subtitles filter,0x00200000,2,1,ffdshow.ax,1.00.0007.3064
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
PlayOnline Movie File Source,0x00000000,0,0,,
Haali Video Sink,0x00200000,1,0,splitter.ax,1.09.0042.0001
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713
psWav Dest,0x00200000,0,0,psWavDes.ax,1.01.0000.0002

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
ffdshow video encoder,0x00100000,1,1,ffdshow.ax,1.00.0007.3064
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
ffdshow Video Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

WDM Streaming Capture Devices:
Bluetooth Hands-free Audio,0x00200000,2,2,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Sony Visual Communication Camera,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
Bluetooth Hands-free Audio,0x00200000,2,2,ksproxy.ax,6.01.7601.17514
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
Sony Visual Communication Camera,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Speaker/HP (Realtek High Defini,0x00200000,1,0,quartz.dll,6.06.7601.17713
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
Digital Output(Optical) (Realte,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Digital Output(Optical) (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speaker/HP (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

I'm really really hoping someone can help me out. I haven't played in over a month and miss it so much!!!! By the way, I own most of the stuff packs and expansion packs. I think Diesel is the only one I don't have or anything after Supernatural because I know they are coming out with a few more soon. Oh, and I know next to nothing about computers, so just assume the worst and dumb everything down for me. Thanks for the help!

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Re: Over a Month of Problems trying to install Sims 3. [SOLVED]

Post by Adwomin on Fri 19 Oct 2012, 13:04

Hello,

Don't worry, we're here to help you! (In contrast to EA)
I'm sorry to hear about your problems.

I assume you only have the base game installed via Origin at the moment? If yes, please re-download this manual patch, preferably using a different browser: http://games4theworld.bestgoo.com/t1870-can-t-update-the-sims-3-to-v139-fix-manual-patch-updated

When done downloading, try re-applying it and let us know the result. Good luck!

_________________
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Re: Over a Month of Problems trying to install Sims 3. [SOLVED]

Post by Tephie on Sat 20 Oct 2012, 04:30

I wish I could say that it worked, but it isn't working. Chrome is what I used first when I had the error. I tried Firefox and it would get to 99% and stop. Same thing with Internet Explorer. I really appreciate your help so far with this. It was a much quicker response than the Sims 3 Forum and waaaaayyyyyyy quicker than EA.

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Re: Over a Month of Problems trying to install Sims 3. [SOLVED]

Post by nomanoma on Sat 20 Oct 2012, 07:38

I wish I could say that it worked, but it isn't working. Chrome is what I
used first when I had the error. I tried Firefox and it would get to
99% and stop. Same thing with Internet Explorer.

I assume that you were using browsers to download the file. how about using download managers like Internet Download Manager, Free Download Manager etc? maybe that could work.

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Re: Over a Month of Problems trying to install Sims 3. [SOLVED]

Post by t2sink on Sat 20 Oct 2012, 08:16

Do you only have issues with downloading the patch, or do you have issues with most stuff you try to download?
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Re: Over a Month of Problems trying to install Sims 3. [SOLVED]

Post by Tephie on Sat 20 Oct 2012, 17:45

Only the patch, everything else I have downloaded has been fine. I will look into a download manager though, thanks for the tip.

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Re: Over a Month of Problems trying to install Sims 3. [SOLVED]

Post by Adwomin on Sat 20 Oct 2012, 17:48

Hello,

This is a weird error and we still haven't found the real cause. All we know is that using a different browser sometimes works.
On an experimental, I'm currently uploading the 1.39 patch to MediaFire, split into 9 files of each 199MB (MediaFire has a 200MB upload limit).

When done, I'll send you the links and tell you how to join them back to one file. I'd love to know the result for future reference.

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Re: Over a Month of Problems trying to install Sims 3. [SOLVED]

Post by Tephie on Sat 20 Oct 2012, 17:52

I'm currently trying to download through the internet download manager, crossing my finger. Will report back on the status.

//EDIT

I got a timeout error and a data corruption error, and this is through
the link provided for the patch here in the forums. Ugh.... I wonder if I
should try to download something else that is bigger to test my
download capabilities. Any suggestions?

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Re: Over a Month of Problems trying to install Sims 3. [SOLVED]

Post by Adwomin on Sat 20 Oct 2012, 18:29

Hello,

The uploading takes a little bit longer than expected, but I'll share the links here when I have them.

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Re: Over a Month of Problems trying to install Sims 3. [SOLVED]

Post by Tephie on Tue 30 Oct 2012, 15:30

Hi, just checking to see what the status was. I was wondering if I should try to download the patches manually, each one up to the current one. Thoughts?

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Re: Over a Month of Problems trying to install Sims 3. [SOLVED]

Post by t2sink on Tue 30 Oct 2012, 19:46

Should only need the latest one working with the Ultimate Fix, 1.39 (1.42 is out, but Ultimate Fix isn't working)

Since the patch overwrites all the other files it uses (or should I would guess) so downloading older patches just to update to the latest is a waste of time.
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Re: Over a Month of Problems trying to install Sims 3. [SOLVED]

Post by Adwomin on Tue 30 Oct 2012, 22:05

Hello,

Ah, darn, this was the topic I was looking for.
I'm so teribly sorry, I had uploaded the manual patch to MediaFire, but I couldn't find this topic any more. Which is... of course... very stupid of me...

Let me know if you need the 1.42 one. But, PLEASE, try to use the direct link from this topic first: http://games4theworld.bestgoo.com/t1870-can-t-update-the-sims-3-to-v142-fix-manual-patch-updated

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Re: Over a Month of Problems trying to install Sims 3. [SOLVED]

Post by Tephie on Wed 31 Oct 2012, 15:21

Oh my gosh, it finally worked! I have the patch now, completely downloaded AND installed! Yay!!!!!!! Thanks for all of your help!

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Re: Over a Month of Problems trying to install Sims 3. [SOLVED]

Post by Adwomin on Wed 31 Oct 2012, 16:58

Hello,

You're welcome!
Glad to hear it's working now!

Anything else we can currently help you with?

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Re: Over a Month of Problems trying to install Sims 3. [SOLVED]

Post by Tephie on Wed 31 Oct 2012, 22:51

Not at the moment, but I know where to go now when I do need help! Time to lose myself in the game finally!!!!!!!!!!! Hammertime Happy Halloween everybody!!!

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Re: Over a Month of Problems trying to install Sims 3. [SOLVED]

Post by Adwomin on Thu 01 Nov 2012, 15:22

Hello,

You know where to find us!
Happy Halloween to you too and enjoy your game!

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Re: Over a Month of Problems trying to install Sims 3. [SOLVED]

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