Unable to install

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Unable to install

Post by OverpoweringWahr on Thu 15 Nov 2012, 07:18

Hi, every time I try to begin to install the game, I get a pop-up that says:

>SetupNew\setup.cpp (143)
PAPP:
PVENDOR:
PGUID:
$15.0.0.498
@Windows Vista Service Pack 0 (6000)
IE Version: 9.0.8112016421


I haven't had any other problems with downloads and I'm confused on what I should do for this... I'd love to actually play this game. Sorry if this is in the wrong area..

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Re: Unable to install

Post by t2sink on Thu 15 Nov 2012, 07:21

Did you use WinRAR to extract the .rar?
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Re: Unable to install

Post by OverpoweringWahr on Thu 15 Nov 2012, 07:26

No, I'm unable to download WinRAR.

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Re: Unable to install

Post by t2sink on Thu 15 Nov 2012, 07:28

O.o why are you unable to download it?

Are you trying to use their site, or our download?
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Re: Unable to install

Post by OverpoweringWahr on Thu 15 Nov 2012, 07:30

I've tried using both. Whenever I try to install it.. it's unable to install pretty much every format in it. It always tells me to close the application, reboot my computer and then restart the downloading process.

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Re: Unable to install

Post by t2sink on Thu 15 Nov 2012, 07:34

Are you a Admin account on the computer, or have access to install it with one?
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Re: Unable to install

Post by OverpoweringWahr on Thu 15 Nov 2012, 07:34

Yeah, I'm the admin.

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Re: Unable to install

Post by t2sink on Thu 15 Nov 2012, 07:35

Hmm, have you tried just to test right-click and run as admin?
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Re: Unable to install

Post by OverpoweringWahr on Thu 15 Nov 2012, 07:37

Yeah, it's the same problem as before.

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Re: Unable to install

Post by t2sink on Thu 15 Nov 2012, 09:02

Have you tried to use a older version of WinRAR?



instead of the latest one we have?

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Re: Unable to install

Post by OverpoweringWahr on Thu 15 Nov 2012, 09:04

Yeah, same problem. ):

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Re: Unable to install

Post by t2sink on Thu 15 Nov 2012, 09:09

Are you running a 64-bit OS, or 32 bit? Since if your running the 64-Bit, did you try both the 32-bit and 64-bit applications?
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Re: Unable to install

Post by OverpoweringWahr on Thu 15 Nov 2012, 09:13

64, tried both thinking that one had to work. I can try the reboot and start application over again, I'll see if my luck has changed...

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Re: Unable to install

Post by t2sink on Thu 15 Nov 2012, 09:21

I'm not sure, will have to wait for some more help, skimming through all the articles I can try to find with google about WinRAR installing problems, and half of them have the answer as download another extractor, which isn't really useful in this case.
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Re: Unable to install

Post by OverpoweringWahr on Thu 15 Nov 2012, 09:24

I finally was able to install WinRAR. I'm not really sure how to use it to download the sims now though.

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Re: Unable to install

Post by t2sink on Thu 15 Nov 2012, 09:26

You download the .rar right? Just use WinRAR to extract them.
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Re: Unable to install

Post by OverpoweringWahr on Thu 15 Nov 2012, 09:27

Whenever I try to do that now it says access denied.

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Re: Unable to install

Post by t2sink on Thu 15 Nov 2012, 09:33

Where are you trying to extract them to? Try something like your desktop or something.


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Re: Unable to install

Post by OverpoweringWahr on Thu 15 Nov 2012, 09:48

Is there a guide on how to use WinRAR? I'm able to see The Sims 3 Seasons.rar in WinRAR but every time I go to extract it to the desktop there's some kind of problem. Either with not finding the specific path or access denied.

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Re: Unable to install

Post by ☠ ~ Aɳɳ ~ ☠ on Thu 15 Nov 2012, 10:19

Hello,

How about simply right-clicking it? You can choose to "Extract ..." to any folder you like. You may have to select "Extract with .." first.

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Re: Unable to install

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