Error 12, multiple crashes since I updated to Seasons.

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Error 12, multiple crashes since I updated to Seasons.

Post by brigeatenex on Tue 20 Nov 2012, 17:04

So ok, I installed Sims 3 Seasons and it is really, really bad. The game crashes, and sometimes it gets error 12 when I save. I tried doing such things as upgrading the game's virtual memory to 4 GB, I tried to prevent the game from DEP, I deleted some CC. Still the same. Can you help me? A lot of people get this problem. Here is my crash log, it says that it has something to do with LAA/UserVA, though I tried doing some things.:

Spoiler:
Processor Name: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz
Processor Architecture: x86
Graphics Processor: NVIDIA GeForce GTX 550 Ti (1023,69 MiB)

Games Installed: The Sims™ 3 (1.42.130.019002), The Sims™ 3 Late Night (6.0.81.009001 -> 6.5.1.011031), The Sims™ 3 Generations (8.0.152.011001), The Sims™ 3 Town Life Stuff (9.0.73.012001), The Sims™ 3 Pets (10.0.96.013001), The Sims™ 3 Katy Perry's Sweet Treats (13.0.62.016001), The Sims™ 3 Supernatural (15.0.135.018001)
Custom Content: Yes (29 found)

[LAA CRASH] 2012.11.19 15:20:57
OS Version: 6.1.7601
Installed RAM: 3,49 GiB
TS3 Free VM: 185 MiB / 2,00 GiB

[LAA CRASH] 2012.11.19 15:38:30
OS Version: 6.1.7601
Installed RAM: 3,49 GiB
TS3 Free VM: 155 MiB / 2,00 GiB

[LAA CRASH] 2012.11.19 20:11:42
OS Version: 6.1.7601
Installed RAM: 3,49 GiB
TS3 Free VM: 104 MiB / 2,00 GiB

[LAA CRASH] 2012.11.20 16:06:11
OS Version: 6.1.7601
Installed RAM: 3,49 GiB
TS3 Free VM: 90 MiB / 2,00 GiB

[LAA CRASH] 2012.11.20 16:46:45
OS Version: 6.1.7601
Installed RAM: 3,49 GiB
TS3 Free VM: 72 MiB / 2,00 GiB

[LAA CRASH] 2012.11.20 17:41:46
OS Version: 6.1.7601
Installed RAM: 3,49 GiB
TS3 Free VM: 149 MiB / 2,00 GiB

And this is the main crash log, that one was from crash log analyzer.:
Spoiler:
[Build info]
Application: Sims3
BuildTime: 2012-09-27-2153
BuildUser: codebuilder
BuildHost: SIMS-BUILD106
BuildConfig: Release
BuldVersion: 0.2.0.190
Commandline: D:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe


[System info]
Computer name: NEW_PC_B
Computer DNS name: NEW_PC_b
User name: Vartotojas
EA_PLATFORM: Windows on X86
OS name: Windows Vista
OS version number: 6.1.7601
OS service pack: Service Pack 1
Debugger present: no
CPU count: 4
Processor type: x86
Processor level: 6
Processor revision: 10759
Memory load: 77%
Total physical memory: 3574 Mb
Available physical memory: 815 Mb
Total page file memory: 7146 Mb
Available page file memory: 3656 Mb
Total virtual memory: 2047 Mb
Free virtual memory: 149 Mb

[Application info]
Language: C++
Compiler: Microsoft Visual C++ compiler, version 1400
App path: D:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
App version: 0.2.0.190

[Exception info]
date: 2012-11-20
time: 17.41.46
type: ACCESS_VIOLATION writing address 0x00000000
address: 0x704c72d7 "C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll":0x0001:0x000162d7

[Call stack]
C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll
0x704c72d7

C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll
0x704c7344


[Stack data]
0012c7d0 | 64 f3 12 00 c8 e9 33 00 08 f3 12 00<00>00 00 00 | d.....3......... |
0012c7e0 | 00 c8 12 00 44 73 4c 70 00 00 00 00 00 90 7e 00 | ....DsLp......~. |
0012c7f0 | 00 90 7e 00 00 00 00 00 a0 f3 12 00 00 90 7e 00 | ..~...........~. |
0012c800 | 00 00 00 00 af 30 41 00 00 00 00 00 00 c8 12 00 | .....0A......... |
0012c810 | 00 90 7e 00 a0 f3 12 00 00 00 00 00 08 f3 12 00 | ..~............. |
0012c820 | 64 f3 12 00 00 90 7e 00 ac 31 41 00 00 00 00 00 | d.....~..1A..... |
0012c830 | 00 00 00 00 00 c8 12 00 54 f3 12 00 a0 f3 12 00 | ........T....... |
0012c840 | 82 57 44 00 00 90 7e 00 54 f3 12 00 64 f3 12 00 | .WD...~.T...d... |
0012c850 | 50 9e d5 1e 94 f3 12 00 94 f3 12 00 00 00 00 00 | P............... |
0012c860 | 20 00 00 00 00 00 00 00 70 2a 00 00 59 01 00 00 | .......p*..Y... |
0012c870 | 00 00 00 00 80 07 00 00 38 04 00 00 20 00 00 00 | ........8... ... |
0012c880 | 20 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ............... |
0012c890 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012c8a0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012c8b0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012c8c0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012c8d0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012c8e0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012c8f0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012c900 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012c910 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012c920 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012c930 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012c940 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012c950 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012c960 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012c970 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012c980 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012c990 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012c9a0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012c9b0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012c9c0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012c9d0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |

[Instruction data]
704c7257 => DasmX86Dll.dll not found.

[Registers]
eip: 704c72d7
eax: 00000000
ebx: 00000000
ecx: 0000fd20
edx: 00000000
esi: 0012f3a0
edi: 00000000
ebp: 0012c7e0
efl: 00010202
esp: 0012c7dc


Thanks!

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Re: Error 12, multiple crashes since I updated to Seasons.

Post by CHill-F2D on Tue 20 Nov 2012, 22:38

Not entirely sure what the problem is, but I've gotten error code 12, and read about it a bit. From your description I've come up with a couple problems.
Main one being your LAA. 32bit (x86) systems can only manage up to approx. 3.5GB of RAM, so allowing the Sims to use up to 4GB it would crash or behave sluggish/erratically, because it's attempting to use memory that "isn't there." Regardless of how much memory you have installed, as long as you're using a 32bit OS, 3.5GB is all that can be addressed. To use more RAM, you'll need to upgrade to a 64bit OS, which you'll most likely be able to do without the need to get a new processor.

As for error code 12; you're on the right track as it does have to do with memory usage. However (from my understanding) it doesn't matter how much RAM you have, it seems to show up anyway. Has something to do with how much data is being sent at one time, and results in an overload, causing the error. Why EA hasn't fixed this - I don't know, it's been going on for a long time. There are a couple of workarounds, and reported causes of the error.
-Disabling Memories and/or story progression helps dampen the chances of getting code 12. Less data is being sent to be saved this way, and these seem to be the biggest amounts of data.

-There's a mod from nraas called "story Progession mod" that can help by disabling story progression, memories and other aspects of the game, but I'm not sure if it's necessarry anymore because most of this can be done in the options now.

It's really up in the air, I'm not sure if anything I've noted is the solution, but they should still be taken into consideration. I recently got error code 12 with my legacy family, so I packed them up and moved them to a new town. Everyone they knew was old and dead anyway...

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Re: Error 12, multiple crashes since I updated to Seasons.

Post by t2sink on Wed 21 Nov 2012, 06:29

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Re: Error 12, multiple crashes since I updated to Seasons.

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