please help sims 3 keeps crashing

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please help sims 3 keeps crashing

Post by charyssa9 on Sun 02 Dec 2012, 22:16

ever since the newest update
after the launcher my game freezes on the loading menu
it looks like this
i uninstall and reinstalled 2 times
i tried the games4theworld how to install the sims 3 correctly and its ultimate fix

my computer specs are:
Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
cpu speed:2.0 GHz
ram 6.1 gb
Microsoft Windows 7 Home Premium Edition Service Pack 1 (build 7601), 64-bit
video care:Intel(R) HD Graphics Family
free disk space:577.6 GB

only expansions i have arelate night and pets i have seasons and supernatural but i need a better video card for those so their not installed yet

thank you

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Re: please help sims 3 keeps crashing

Post by hexorcist on Mon 03 Dec 2012, 01:14

What happens when you try to open the launcher? Sometimes it'll give a bit more details about what's wrong

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Re: please help sims 3 keeps crashing

Post by t2sink on Mon 03 Dec 2012, 06:27

Try to update your graphics card.
http://www.intel.com/p/en_US/support/detect/graphics

And how did you uninstall, just with the default Window's Uninstaller, or something else?

Have you tried to backup/remove Documents\Electronic Arts\The Sims 3, just to see if it's a mod or custom content issue.
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Re: please help sims 3 keeps crashing

Post by Royalis on Mon 03 Dec 2012, 17:13

Hi,

I've had this problem myself.

- I manualy re-installed the latest update wich would be found here:
http://games4theworld.bestgoo.com/t1870-can-t-update-the-sims-3-to-v142-fix-manual-patch?highlight=manual+1+42
(just re-install even though it says you've already got this version)

-I re-fixed it:
games4theworld.bestgoo.com/t752-the-sims-3-ultimate-fix-should-fix-most-of-your-problems

- Then I lauched the game from the C:\Program Files (x86)\Electronic Arts\De Sims 3\Game\Bin\Sims3launcherW (your location could be different from mine depending on where your game folder is, but note the LauncherW!!)
Then it worked again.

Beats me how, but it runs smoother then ever before.

Hope it helps,

J

P.S. Sorry I didn't make direct links of the web adresses in this post, but I got this message: 'New members are not allowed to post external links or emails for 7 days'.

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