White Loading screen and Missing Text Galore... [SOLVED]

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White Loading screen and Missing Text Galore... [SOLVED]

Post by nanachan09 on Tue 04 Dec 2012, 07:28

Ok, so I previously had all of the sims games downloaded and installed, but when I tried playing seasons, everything loaded fine, but when it got to the main loading screen, the screen was entirely white with scrolling text at the bottom. Once it finishes loading, there's just a bunch of text missing, and when I managed to get to CAS, there wasn't a sim there, and nothing was loading. So, I uninstalled everything, restarted my computer, reinstalled everything in the order of release date and according to the instructions on the "how to install sims" page. Tried playing again and got the exact same thing. First time I did have a bunch of CC, but this time I have aboslutely no CC; the language for all of the games in the registry editor is en-US. I would just like some help as to how to fix this problem so I can start playing!

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Re: White Loading screen and Missing Text Galore... [SOLVED]

Post by Royalis on Tue 04 Dec 2012, 07:43

Hi,

First of all, which windows version do you have?

Some simple tips:

- You can try running the game in different compatibility modes
- If you manage to acces the game options, try different settings (also try windowed mode and see if that's any better)
- Run the game by right clicking on the launcher and -> run as administrator

Let me know if any of the above works,

J

// EDIT

Which sims 3 version do you have?

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Re: White Loading screen and Missing Text Galore... [SOLVED]

Post by Star유성 on Tue 04 Dec 2012, 07:58

Hi nanachan09,

Have you changed your language in the registry and ran The Sims 3? If so, please try reinstalling.

Reply back!~

Thanks,
Star유성 Smile

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Re: White Loading screen and Missing Text Galore... [SOLVED]

Post by nanachan09 on Tue 04 Dec 2012, 17:09

All right, so I tried running in compatibility mode for windows 7 and as an admin, same problem. Ran it in windowed mode, and it did seem to clear up some of the missing text issues. As far as I know all of the games are the latest version, not too sure where to find that; my computer is well equipped to handle playing sims as I've had the base game installed and that ran perfectly. I'm going to try to update my graphics drivers and see if that could be an issue :/


.:EDIT:.
ok, so found the versions of the game haha; also when I did the launcher for seasons, it came up with a store update :/
Base Game - 1.42.130.019002
World Adventurs - 2.0.86.002002
High-End Stuff - 3.0.38.004001
Ambitions - 4.0.87.006001
Fast Lane - 5.0.44.008001
Late Night - 6.0.81.009001
Outdoor Living - 7.0.55.010001
Generations - 8.0.152.011001
Town Life - 9.0.73.012001
Pets - 10.0.96.013001
Master Suite - 11.0.84.014001
Showtime - 12.0.273.015001
Katy Perry - 13.0.62.016001
Diesel Stuff - 14.0.48.017001
Supernatural - 15.0.135.018001
Seasons - 16.0.136.019001


Last edited by nanachan09 on Tue 04 Dec 2012, 17:33; edited 1 time in total (Reason for editing : found the versions of my games)

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Re: White Loading screen and Missing Text Galore... [SOLVED]

Post by Royalis on Tue 04 Dec 2012, 17:47

You can find your version information by hovering over the launcher with your mouse.

You can try a manual update found here just to be sure you run the latest version and use the latest fix again found here.

I read on some other forums that a re-installation of the game solves the problem 99 out of a 100 times. I see that you already did that but are you sure you uninstalled it correctly? For a correct uninstallation you should go to the 'control panel' and select -> 'Add or Remove Programs'. There you need to manualy remove everything that has to do with the sims.

If you have done this already, forget I told you this. Try the update I posted above and make sure your videocard drivers are up to date.

Let me know if the problem remains,

J

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Re: White Loading screen and Missing Text Galore... [SOLVED]

Post by nanachan09 on Tue 04 Dec 2012, 21:22

yeah, I've tried with that update and the fix and everything haha. And yeah, i did the control panel uninstall :/

What I'm going to try to do now is to uninstall everything again, and I'm either going to not have my internet on (which i don't think will work anyways) or I'm going to go one by one and make sure each one works and which one is actually causing this break.

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Re: White Loading screen and Missing Text Galore... [SOLVED]

Post by Royalis on Wed 05 Dec 2012, 00:21

Good luck, hope you can isolate the problem that way and be abble to play without the flaws.


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Re: White Loading screen and Missing Text Galore... [SOLVED]

Post by nanachan09 on Thu 06 Dec 2012, 00:04

All right, so I am glad to inform you all that after reinstalling everything for the third time, everything is finally working properly, and I was able to play for a bit last night Very Happy Thank you all so much for your help!!

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Re: White Loading screen and Missing Text Galore... [SOLVED]

Post by Adwomin on Thu 06 Dec 2012, 21:44

Hello,

Glad to hear it's working fine now.
Enjoy the game and please let us know if you need more assistance!

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