Crash with blue screen.

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Re: Crash with blue screen.

Post by hexorcist on Sun 23 Dec 2012, 09:46

You could, but see that's the difficulty with Machine Exception Codes - they're very vague and the information in a dump file could be very misleading even to the experts. To get a good diagnosis without using the diagnostic tools (or maybe better phrased would be: even if the diagnostic tools show no issues) you would pretty much have to give it to someone who is certified by Microsoft or the hardware manufacturer(s) to handle such things [they obviously wouldn't -need- to be, but they probably -would- be], and they would likely need no less than a week to give it a proper diagnosis.

Some things you can try while waiting for the cd:
- Start -> Run -> cmd -> chkdisk
- defragging the hard drives
- Reinstall all hardware drivers that you can (note: not updating, remove and install again - side note: Asus's website will have many of the drivers you'll need at one place for easy downloading)
- Removing expansions 1-by-1 to see if it's an expansion that has been corrupted. Note that you don't actually have to uninstall the expansion - just removing the registry keys for the expansion in HKLM\Software\Sims will force the game to think the expansion isn't installed. If you get all the way down to having just the base game and no expansions you could try reinstalling the base game. If it stops before you get that far you could try reinstalling the expansion that made it go away. -- I'm not sure about this idea, becuase I'm not sure if you get a blue screen -every time- you try to play, or just sometimes. I also have doubts about the game randomly (and suddenly) becoming corrupt - even taking into account that you've had a number of BSoDs in recent history.

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Re: Crash with blue screen.

Post by Aɾყα on Sun 23 Dec 2012, 10:26

Hello,

I'll try all those things. Thanks so much for your help! Very Happy

Edit:

scratch



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Re: Crash with blue screen.

Post by Adwomin on Sun 23 Dec 2012, 10:51

Hello,

You used the wrong command. Use chkdsk , instead of chkdisk .

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Re: Crash with blue screen.

Post by Aɾყα on Sun 23 Dec 2012, 11:06

Admin wrote:Hello,

You used the wrong command. Use chkdsk , instead of chkdisk .

lol ....

Edit: Ok now I have a dump log, got the initial BSoD again. Any takers? mediafire.com ?uj2d2a9879xa9uu

Edit 2:


Now what.. ?

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Re: Crash with blue screen.

Post by hexorcist on Sun 23 Dec 2012, 11:48

chkdsk /r

I'll take a look at the dmp also.

Edit below:

Unfortunately that dump isn't going to help much. It's from Paint Shop Pro 9 saying it can't find, or has no access to a certain file. It's a regular exception ("crash") that we see here from time to time as an "access violation" (or exception code c0000005). Reinstalling PSP might resolve this error - if that helps lol

If you like I can message you with the output from the dmp file.

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Re: Crash with blue screen.

Post by Aɾყα on Sun 23 Dec 2012, 12:26

LOL

That's from trying to open an image on my external with psp, I had already gotten that message.
Sounds like a major coincidence since I didn't use psp 9 prior to previous crashes.

Going to restart the pc to run checkdisk again.

//EDIT

I'm installing TS3 later today. I hope it was all worth it.
Thanks everyone for your input!

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