Seasons 3 crashing (mac)

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Seasons 3 crashing (mac)

Post by maraj687 on Tue 25 Dec 2012, 15:05

my game stops and crashes. im using mac.

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Re: Seasons 3 crashing (mac)

Post by Adwomin on Tue 25 Dec 2012, 15:14

//MOVED
Hello,

Can you provide a little bit more information, please?
For example: do you have any expansions? If yes, which ones? What is your game version?

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Re: Seasons 3 crashing (mac)

Post by maraj687 on Tue 25 Dec 2012, 15:44

i have all the expansions installed and i have the latest game version

this is the error report message ive been receiving after the game crashes

Process: cider [975]
Path: /Applications/The Sims 3.localized/The Sims3.app/Contents/Resources/AddOns/The Sims 3 Seasons.app/Contents/MacOS/cider
Identifier: com.transgaming.thesims3ep08
Version: 1.0. (1.0)
Code Type: X86 (Native)
Parent Process: ??? [1]

Date/Time: 2012-12-25 22:37:02.747 +0800
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6

Interval Since Last Report: 331406 sec
Crashes Since Last Report: 5
Per-App Interval Since Last Report: 4345 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: 5071ABDC-B0FF-4BCA-9D35-A652EEB56031

Exception Type: EXC_CRASH (SIGILL)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x94944afa mach_msg_trap + 10
1 libSystem.B.dylib 0x94945267 mach_msg + 68
2 com.apple.CoreFoundation 0x983592df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x983583c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x983581f1 CFRunLoopRunInMode + 97
5 com.apple.HIToolbox 0x96978e04 RunCurrentEventLoopInMode + 392
6 com.apple.HIToolbox 0x96978af5 ReceiveNextEventCommon + 158
7 com.apple.HIToolbox 0x96978a3e BlockUntilNextEventMatchingListInMode + 81
8 com.apple.AppKit 0x960a8595 _DPSNextEvent + 847
9 com.apple.AppKit 0x960a7dd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
10 libmacdrv.dylib 0x751ac762 -[VideoController(EventLoop) runEventLoop] + 354
11 com.apple.Foundation 0x95899671 __NSThreadPerformPerform + 506
12 com.apple.CoreFoundation 0x9835b42b __CFRunLoopDoSources0 + 1563
13 com.apple.CoreFoundation 0x98358eef __CFRunLoopRun + 1071
14 com.apple.CoreFoundation 0x983583c4 CFRunLoopRunSpecific + 452
15 com.apple.CoreFoundation 0x983581f1 CFRunLoopRunInMode + 97
16 com.apple.HIToolbox 0x96978e04 RunCurrentEventLoopInMode + 392
17 com.apple.HIToolbox 0x96978bb9 ReceiveNextEventCommon + 354
18 com.apple.HIToolbox 0x96978a3e BlockUntilNextEventMatchingListInMode + 81
19 com.apple.AppKit 0x960a8595 _DPSNextEvent + 847
20 com.apple.AppKit 0x960a7dd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
21 com.apple.AppKit 0x9606a1f3 -[NSApplication run] + 821
22 com.apple.AppKit 0x96062289 NSApplicationMain + 574
23 libmacdrv.dylib 0x751a6a49 macdrv_main + 137
24 cider 0x8000b042 macdrv_real_main + 1794
25 cider 0x800096d1 main + 49
26 cider 0x80002036 start + 54

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Re: Seasons 3 crashing (mac)

Post by antiskub on Wed 26 Dec 2012, 17:42

You need to be specific about when you receive your error message, if any, and at what point during gameplay your game crashes.

Does it crash after 10-20 minutes? Only in CAS? In build mode?

For now, clear out your caches and see if it helps
https://help.ea.com/article/how-to-clear-your-cache-for-the-sims-3-on-a-mac
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Re: Seasons 3 crashing (mac)

Post by maraj687 on Fri 28 Dec 2012, 04:45

it crashes when im creating a new sim.
it will freeze and the game will close,the error message will pop out.

//EDIT

i also tried deleting the cache but the game still crashes.

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Re: Seasons 3 crashing (mac)

Post by antiskub on Fri 28 Dec 2012, 18:41

What does the error message say?
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Re: Seasons 3 crashing (mac)

Post by maraj687 on Sat 29 Dec 2012, 16:24

the error message that will come out is the one that ive posted on my above comment.

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