The sims 3 BLACK SCREEN.[SOLVED]

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The sims 3 BLACK SCREEN.[SOLVED]

Post by deekay11 on Fri 04 Jan 2013, 12:47

HI, I have problem with my The sims 3. Everytime i launch the game, all i can see is just black screen. I can hear the loading music tho. When i try to alt tab, and alt tab back, I can see the game like for 0,3 sec but then it turns to black again. So that means the game is working perfectly, but sadly i can't play it haha.

I have ok PC specs, Windows 7, Core I5, RAM 8GB, nvidia GT 630m. I played this game a lot of times before on this laptop.
But that was just a base game so i decided to download some expansions (seasons, diesel stuff) and go with the Games4theworld.
I've installed everything step by step as said in this topic http://games4theworld.bestgoo.com/t1171-must-read-how-to-install-the-sims-3-correctly .
I even tried to reinstall it few times and still nothing. Sad
I have never installed any mods in the game.

I hope you can help me, thanks.

SOLVED: I checked the programs which were installed the day when I got the problem. I found out, that the new Intel HD graphics driver was installed. I unninstalled it and now it's working like a charm. Thanks all for your help! ^^


Last edited by deekay11 on Mon 07 Jan 2013, 00:30; edited 3 times in total

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Re: The sims 3 BLACK SCREEN.[SOLVED]

Post by Beef sticks on Fri 04 Jan 2013, 13:48

Have it as well. I just use Task Manager to close the S3 and then launch it again, works fine

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Re: The sims 3 BLACK SCREEN.[SOLVED]

Post by Adwomin on Fri 04 Jan 2013, 14:36

Hello,

If what Beef Sticks suggested didn't work, please try backing up and removing this folder completely: Documents\Electronic Arts\The Sims 3\

And since I love to keep drivers up-to-date, try downloading and installing this driver for your graphic card (For Windows 64-bit): http://www.nvidia.co.uk/object/notebook-win8-win7-winvista-64bit-310.70-whql-driver-uk.html

During the installation, choose "Custom" and "Clean installation". Don't forget to restart your PC afterwards.

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Re: The sims 3 BLACK SCREEN.[SOLVED]

Post by deekay11 on Fri 04 Jan 2013, 15:30

@Beef sticks wrote:Have it as well. I just use Task Manager to close the S3 and then launch it again, works fine

Tried it many times before, without any succes.

Admin wrote:Hello,

If what Beef Sticks suggested didn't work, please try backing up and removing this folder completely: Documents\Electronic Arts\The Sims 3\

And since I love to keep drivers up-to-date, try downloading and installing this driver for your graphic card (For Windows 64-bit):

During the installation, choose "Custom" and "Clean installation". Don't forget to restart your PC afterwards.

Drivers updated, makes no difference. Then i tried to switch to the second graphics card which this laptop has, intel HD graphics, just to be sure, but it does the same thing.

Anyway thank you both.

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Re: The sims 3 BLACK SCREEN.[SOLVED]

Post by Adwomin on Fri 04 Jan 2013, 15:41

Hello,

No, don't use the Intel HD Graphics.
Let's see, try using GameBooster, please.

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Re: The sims 3 BLACK SCREEN.[SOLVED]

Post by deekay11 on Fri 04 Jan 2013, 16:24

Tried that, nothing has changed.

//EDIT

Now I uninstalled everything, ts3, expansions, and installed the Razor
version with old crack, which was working for me succesfully before. Now
it doesn't work too. o.O

E: I have it in other games too. I
thought it is just TS3 because i tried one other game yesterday but that
one was working. Now when i tried more games i figured it out. I tried
F1 2011 for example and it was black, but then i tried to change it to
window mode, and it was perfect. So i guess there's some problem with
fullscreen which was caused by smth else. Trying to figure it out now
tho.

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Re: The sims 3 BLACK SCREEN.[SOLVED]

Post by hexorcist on Sat 05 Jan 2013, 12:16

It sounds like a DirectX issue. Try installing DirectX 9c. If that doesn't fix it, go into dxdiag check the DirectX features. If any of them say "Disabled" then there's some settings that need to be checked on your video card's configuration.

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Re: The sims 3 BLACK SCREEN.[SOLVED]

Post by deekay11 on Sat 05 Jan 2013, 17:02

Installed and everything is enabled, still black.

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Re: The sims 3 BLACK SCREEN.[SOLVED]

Post by ☠ ~ Aɳɳ ~ ☠ on Sat 05 Jan 2013, 17:46

Hello,

Please check back in a few hours.

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Re: The sims 3 BLACK SCREEN.[SOLVED]

Post by deekay11 on Mon 07 Jan 2013, 00:28

YESSSS!!! Very Happy
I checked the programs which were installed the day when I got the problem. I found out, that the new Intel HD graphics driver was installed. I unninstalled it and now it's working like a charm. Thanks all for your help! ^^

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Re: The sims 3 BLACK SCREEN.[SOLVED]

Post by ☠ ~ Aɳɳ ~ ☠ on Mon 07 Jan 2013, 09:42

Hello,

That's good to hear!
Don't hesitate to post if you have questions or problems again.
Happy simming The Sims Plumbob 1 topic closed.

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